Senior Salesforce Solution Architect Manager

Accenture PLC; City of Albany (NY); On-site; USD 87,000 - 266,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability coverage

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking an Insurance skilled Functional Solution Architect within its Financial Services Salesforce practice. The role sits between architecture and delivery, translating designs into actionable workstreams for delivery teams and owning architecture artifacts across the lifecycle.

Fluency in Salesforce Data 360, Agentforce, and FS CRM platforms is essential, with a track record leading multi-workstream programs, distributed teams, and complex data environments.

Qualifications

• Minimum 5 years of Salesforce delivery experience across functional and technical roles.
• Minimum 3 years in Agile, hybrid, or Scrum delivery frameworks.
• Minimum 3 years of experience supporting Insurance clients.
• Bachelor’s degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Solution design support — under the guidance of a senior Architect, support end-to-end solution design across workstreams, including data model, integration patterns, security model, and platform configuration; keep documents current.
• Agentforce & AI delivery — own technical design and build for Agentforce use cases across active Insurance programs
• Integration delivery — design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; evaluate middleware options
• Bridge function — align requirements and delivery teams on design decisions and scope boundaries
• Technical leadership — lead design sessions, code reviews, and deployment governance; manage risks and dependencies
• Team development — mentor technical leads and set standards
• Personal development — pursue Salesforce certifications for SA path and contribute to practice development
• Pre-sale contribution — support estimation, scoping, and staffing during pursuit phases; contribute to RFP sections
• Practice contribution — help build accelerators and insurance AI use-case patterns

Skills

Salesforce delivery experience

Agile delivery

Insurance clients experience

Education

Bachelor’s degree or equivalent

Job description

Accenture is seeking an Insurance skilled Functional Solution Architect within its Financial Services Salesforce practice. The role sits between architecture and delivery, translating designs into actionable workstreams for delivery teams and owning architecture artifacts across the lifecycle.

Fluency in Salesforce Data 360, Agentforce, and FS CRM platforms is essential, with a track record leading multi-workstream programs, distributed teams, and complex data environments.