Senior Salesforce Software Engineer

WSFS Bank; Wilmington (DE); Hybrid; USD 77,000 - 127,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Life, disability insurance

FSAs/HSAs

Wellness programs

Paid parental leave

Vacation and holidays

Job summary

WSFS Bank is seeking an experienced Salesforce Developer to design, build, and support scalable Salesforce solutions for banking workloads. You will collaborate with teams to implement data dashboards, interfaces, and robust integration patterns, ensuring security and governance.

The role requires 5+ years of hands-on Salesforce experience, relevant certifications, and familiarity with Financial Services Cloud and MuleSoft. A hybrid work model is available in the Wilmington area.

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or equivalent practical experience.
• Must have minimum of 5 years of hands‑on Salesforce development experience, including data dashboards, interfaces, and system integrations.
• Banking/financial services experience preferred.
• Proficiency in JSON, XML, JavaScript, and SOQL.
• Experience with multi‑system architectures and redundancy design principles.
• Understanding of Agile development and tools like Copado and Jira.
• Salesforce certifications (Platform Developer I/II, Administrator, Advanced Administrator, Platform Builder).
• Experience with Salesforce Financial Services Cloud is preferred.
• Familiarity with MuleSoft and Salesforce security/data governance is preferred.
• Strong analytical, problem‑solving, and communication skills.

Responsibilities

• Design, develop, test, document, and deploy Salesforce-based solutions.
• Collaborate with team members to build applications within Salesforce and resolve integration challenges.
• Review license requirements and Salesforce license models.
• Create technical designs for key business functionalities like document generation and workflow automation.
• Advise UI/UX teams on best practices for Salesforce solutions.
• Mentor junior developers through code reviews and knowledge sharing.
• Suggest enhancements and provide timely support for break/fix issues.
• Maintain communication with stakeholders on status and challenges.
• Perform Salesforce administration tasks: users, fields, layouts, reports, dashboards.
• Provide hosted app support including log monitoring and deployment support.
• Develop administrative Salesforce tools to streamline processes and improve productivity.
• Investigate and troubleshoot platform-related issues for performance and stability.
• Handle incident tickets using tracking tools and communicate resolutions clearly.
• Document best practices and operational procedures for Salesforce.

Skills

Salesforce development

JSON

XML

JavaScript

SOQL

Agile

Mentorship

Education

Bachelor’s degree in CS/Business or equivalent

Tools

Copado

Jira

Salesforce

Job description

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

Job Responsibilities

• Design, develop, test, document, and deploy high-quality, scalable business solutions on the Salesforce platform, aligning with business needs and industry best practices.
• Collaborate closely with team members to develop applications within Salesforce and proactively investigate and resolve integration challenges.
• Review and provide recommendations on Salesforce license requirements, demonstrating a solid understanding of various Salesforce license models.
• Create comprehensive technical designs for implementing key business functionalities, including document generation, external data management, business rules validation, and workflow automation.
• Provide expert advice to UI/UX designers on best-practice approaches for translating customer requirements into effective Salesforce solutions.
• Mentor and guide junior Salesforce developers through knowledge sharing, code reviews, and collaborative problem-solving.
• Proactively recommend and implement enhancements and new functionalities within Salesforce, while also providing timely support and effective solutions for break/fix issues.
• Maintain clear and consistent communication and collaboration with other technical resources and stakeholders regarding project status, technical challenges, and innovative solutions.
• Perform ongoing Salesforce administration tasks, including user account and profile management, defining custom fields, updating page layouts, and creating insightful reports and dashboards.
• Provide comprehensive support for hosted applications, encompassing log monitoring, performance analysis, deployment support, and responding effectively to user inquiries.
• Develop administrative Salesforce tools and functionalities to streamline processes and enhance user productivity.
• Thoroughly investigate and troubleshoot platform-related issues to ensure optimal system performance and stability.
• Efficiently manage and respond to incident tickets using a designated tracking tool, ensuring timely resolution and clear communication with end-users.
• Drive continuous improvement within the Salesforce environment by identifying areas for optimization and documenting best practices and operational procedures.

Work Location

This position requires 4 days onsite in a WSFS Bank office (Monday-Thursday) and an option to work remotely on Friday.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or equivalent practical experience.
• Must have minimum of 5 years of hands‑on Salesforce development experience, including significant exposure to complex development projects, data dashboards, interfaces, and system integrations.
• Banking and/or financial services industry experience is highly preferred.
• Must demonstrate proficiency in key development languages and data formats such as JSON, XML, JavaScript, and SOQL .
• Must have proven experience working with multi‑system architectures and implementing redundancy design principles.
• Must have solid understanding and practical experience with Agile development methodologies and project management tools, such as Copado and Jira.
• Must have possession of relevant Salesforce certifications, such as Platform Developer I/II, Administrator, Advanced Administrator, or Platform Builder.
• Experience with Salesforce Financial Services Cloud is preferred.
• Familiarity with integration platforms, particularly MuleSoft is preferred.
• Demonstrate understanding Salesforce security best practices and data governance is preferred.
• Strong analytical and problem‑solving skills with a proactive approach.
• Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non‑technical audiences.

WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.

Salary Range

$77,390.00 - $127,139.75 Individual base pay may vary on additional factors such as the candidate’s experience, job‑related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula‑based incentive and retention awards.

Benefits

• medical, dental, and vision coverage
• a 401(k) plan
• life, accident, and disability insurance
• flexible spending accounts (FSAs) and health savings accounts (HSAs)
• wellness programs
• paid parental leave
• military leave
• vacation and other paid time off
• sick leave in accordance with applicable state laws
• paid holidays

Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/

WSFS Bank is inclusive and supportive of individual needs.

If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at [e-mail].

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

At WSFS Bank we empower our Associates to forge the careers of their dreams, we guide our Customers to secure their financial futures, and we actively support our Communities so they can fully thrive. We know that when we work together and move forward with purpose a brighter path to the future lies ahead for our Associates, our Customers, and the Communities we serve.

WSFS Financial Corporation (WSFS) is a multibillion‑dollar financial services company. Its primary subsidiary, WSFS Bank, is the oldest and largest locally‑headquartered bank and trust company in the Greater Philadelphia and Delaware region.

As of March 31, 2023, WSFS Financial Corporation had $20.3 billion in assets on its balance sheet and $65.6 billion in assets under management and administration.

WSFS operates from 119 offices, 92 of which are banking offices, located in Pennsylvania (61), Delaware (39), New Jersey (17), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking, cash management and trust and wealth management.

Other subsidiaries or divisions include Arrow Land Transfer, Bryn Mawr Capital Management, LLC, Bryn Mawr Trust®, The Bryn Mawr Trust Company of Delaware, Cash Connect®, NewLane Finance®, Powdermill® Financial Solutions, WSFS Institutional Services®, WSFS Mortgage®, and WSFS Wealth® Investments.

Serving the Greater Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name.