Senior Salesforce Scrum Master

General Dynamics Information Technology; United States; Remote; USD 119,000 - 161,000; Full time

Job summary

A leading technology company is seeking an experienced Scrum Master to join their team remotely, supporting the Centers for Medicare & Medicaid Services (CMS). The role involves leading sprint ceremonies, collaborating with diverse teams, and maintaining scrum processes. The ideal candidate has over 5 years of experience and advanced certifications in Scrum and Agile methodologies. Competitive salary and benefits package provided.

Benefits

401K with company match

Comprehensive health and wellness packages

Professional growth opportunities

Qualifications

• 5+ years as a Scrum Master supporting large government contracts.
• Advanced hands-on experience leading multiple Scrum teams.
• Experience as a Product Manager, Product Owner, and/or IT Business Analyst.

Responsibilities

• Lead sprint ceremonies and ensure effective team collaboration.
• Create and maintain organizational scrum processes.
• Communicate risks and issues effectively to stakeholders.

Skills

Agile Methodology

Atlassian JIRA

Leadership

Scrum

Sprint Planning

Education

Bachelor's degree

Tools

JIRA

Confluence

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Scrum

Job Qualifications:

Skills:

Agile Methodology, Atlassian JIRA, Leadership, Scrum, Sprint Planning

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT. We think. We act. We deliver. There is no challenge we cannot turn into opportunity. And our work depends on a Scrum Master remotely joining our Federal Services System Support and Oversight (FSSSO) team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship will not be provided for this role. As a Scrum Master supporting CMS, you will be trusted to run work with stakeholders to set, prioritize, monitor, and evaluate the work performed. In this role, a typical day will include:

• Leading sprint ceremonies with fast-paced technical teams supporting high-priority work.
• Helping to create and maintain organizational scrum processes e.g. process to track and resolve open issues and identify ongoing process improvements
• Coaching a continuous improvement mindset and recommend adjustments to established delivery practices
• Coordinating and collaborating with design teams and stakeholders to fully define and prioritize current and future release work.
• Working with CMS business stakeholders to prioritize and plan sprints and releases.
• Creating reports to be utilized by Product Owners and Program Manager to provide insights on current sprint activities e.g. sprint dashboards, sprint burndown, sprint velocity.
• Foreseeing and communicating potential risks/issues before they materialize and could impact current development.
• Taking the initiative without being promoted to inform team members of upcoming milestones/deadlines that could impact development.
• Being a hands-on change agent and leader for the workstream and suggesting enhancements to our ways of work.
• Applying advanced subject matter expertise in Agile software development, thought values, principles, and practices, to plan, prioritize, track, and drive multiple projects through Sprint cycles.
• Organizing and facilitating team backlog management, daily stand-up meetings, sprint planning reviews, retrospectives, demos, and other scrum-related rituals.
• Acting as a servant leader and aiding with the identification and resolution of blocking impediments.
• Identifying differences in understanding among team members and stakeholders as they occur and escalating to leadership issues that impede the team.
• Using JIRA, Confluence, and other tools and reports to collect, develop, and analyze Agile data and metrics, managing progress daily
• May perform Business Analyst and/or Product Owner related tasks as needed, including but not limited to:
  • Being the customer-facing representative for the project team, responsible for liaising between customers and the internal project team, communicating technical needs and limitations.
  • Leading the planning for product releases and setting expectations for the delivery of new features.
  • Managing the product backlog and prioritizing based on changing requirements.
  • Create and present presentations to internal and external stakeholders to existing and prospective customers.
  • Supporting the collection and reporting of workstream metrics.
• Facilitating communication and consensus-building among Scrum teams
• Adjusting rapidly to shifts in priorities and managing multiple tasks simultaneously that may include staff support relating to current operations.
• Assist with the creation, implementation, and maintenance of project specific quality standards.
• May have people manager responsibilities, including mentoring and managing team member performance.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree and 5+ years of experience as a Scrum Master supporting large government contracts.
• Advanced hands-on experience leading multiple Scrum teams of various sizes, in a variety of contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.), through the various phases and ceremonies, including scrum of scrums, in an IT software development environment.
• Experience as a Product Manager, Product Owner, and/or IT Business Analyst, gathering and analyzing customer requirements to develop and communicate detailed user stories for software applications.
• Active SAFe Scrum Master certification, Certified Scrum Master (CSM) certification, and/or other advanced Scrum Master certification.
• Advanced hands-on experience using JIRA and Confluence.
• Knowledge of development environments, platforms, and technologies, including Salesforce, Java, general web development and/or cloud technology.
• Experience creating reports, dashboards, views in JIRA to assist with team assignments, sprint capacity tracking, and real-time status reports on sprint development.
• Consistent quality performance rated valued or higher.
• Candidate must be able to obtain Public Trust clearance
• Candidate must have lived in the United States at least three (3) out of the last five (5) years

PREFERRED QUALIFICATIONS:

• Active Salesforce certification(s), such as Salesforce Associate.
• Experience with the Centers for Medicare and Medicaid Services (CMS), CMS’ Center for Consumer Information and Insurance Oversight (CCIIO)and/or other health insurance or federal agency.
• Experience in leading the transition of an organization from Waterfall to Agile.
• Well versed in a variety of Agile approaches (SAFe, Scrum/LeSS, Kanban).
• Experience with software DevSecOps/DevOps pipeline processes and tools.
• Excellent oral and written communication skills, with an ability to communicate complex technical topics to management and non-technical audiences.
• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority.

WHAT GDIT CAN OFFER YOU:

• 401K with company match
• Comprehensive health and wellness packages
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans