Senior Salesforce Platform Engineer

JobDiva, Inc.; Indiana (PA); Hybrid; USD 130,000 - 165,000; Full time

Job summary

JobDiva, Inc. in Indianapolis, IN, seeks a Senior Salesforce Developer to join our hybrid team for a 12-month engagement. You will troubleshoot, design, and deliver scalable Salesforce solutions across core platform, Experience Cloud, integrations, and security.

The role emphasizes Apex, LWC, Flows, and CI/CD, with multi-environment releases and governance. You will mentor staff, produce documentation, and ensure high security, performance, and compliance.

Qualifications

• Professional experience in enterprise application development.
• Dedicated Salesforce experience.
• Deep expertise in Apex, Lightning Web Components, Flows, SOQL/SOSL, and advanced configuration.
• Senior-level experience supporting large, complex Salesforce environments with strict SLAs and high security requirements
• Strong technical background in API design, integration patterns, middleware, and enterprise data exchange.
• Knowledge of security hardening, identity governance, encryption strategies, and auditability in compliance-driven environments.
• Extensive experience with CI/CD pipelines, automated testing, environment promotion, and DevOps practices.
• Ability to create architecture diagrams, technical design documents, process flows, and well structured operational documentation.
• Strong proficiency with Salesforce license models and platform optimization strategies.
• Excellent communication skills and demonstrated ability to train and mentor technical staff.
• Advanced Salesforce certifications (Platform Developer II, Experience Cloud Consultant, Integration Architect, Identity & Access Management).
• Background in public-sector technology, regulated environments, or statewide system modernizations.
• Experience with observability tools, error monitoring platforms, and secure cloud integration patterns.
• Familiarity with SRE practices, resilience engineering, and performance benchmarking.

Responsibilities

• Provide expert-level troubleshooting, root cause analysis, and resolution of platform issues across Salesforce core, Experience Cloud, integrations, and custom components.
• Maintain platform stability by monitoring jobs, logs, APIs, errors, governor limits, and overall system performance.
• Develop and maintain operational documentation, runbooks, SOPs, data dictionaries, workflow inventories, and system configurations.
• Conduct proactive maintenance, including refactoring, technical debt reduction, performance tuning, and remediation of security findings.
• Architect, design, and implement new features using Apex, Lightning Web Components, Flows, permission models, and data structures.
• Lead code reviews, enforce secure coding standards, and ensure high test coverage and adherence to best practices.
• Own and manage multi environment release cycles (Dev, QA, UAT, Staging, Prod) using CI/CD pipelines and version control.
• Translate complex business requirements into scalable, maintainable, and compliant technical solutions.
• Design, support, and optimize API-based integrations, including MuleSoft or similar middleware frameworks.
• Ensure reliable and secure data exchange between Salesforce and external systems involved in reporting, surveillance, analytics, and operational workflows.
• Monitor API health, throughput, rate limits, and error handling; implement resilience patterns such as retries, queueing, and payload optimization.
• Maintain integration mapping documentation, interface specifications, and versioning strategies.
• Ensure all work adheres to cybersecurity, identity governance, and secure SDLC requirements.
• Implement and maintain platform-level security controls including Field Audit Trail, Event Monitoring, Platform Encryption, MFA, least privilege access, and audits.
• Support vulnerability remediation, conduct impact assessments, and participate in architectural reviews.
• Maintain compliance in all aspects of environment management, data access, logging, encryption, and change control.
• Manage sandbox strategy, refresh cadence, and environment alignment across the development lifecycle.
• Implement advanced monitoring, alerting, observability dashboards, and performance analytics.
• Support platform continuity through backup/restore strategies, DR planning, and failover procedure validation.
• Conduct periodic platform health reviews and provide recommendations for stability, scalability, and long term optimization.
• Develop structured training programs for internal teams covering administration, configuration, development, and troubleshooting.
• Create durable documentation including architecture diagrams, workflow maps, deployment guides, operational procedures, and technical standards.
• Mentor internal staff to ensure sustainable long-term support and enhance overall organizational Salesforce capability.
• Facilitate post implementation ownership transition and ensure internal teams can independently manage ongoing enhancements.
• Maintain expert-level understanding of Salesforce license structures, including core licenses, Experience Cloud, API usage entitlements, feature tiers, and cost impacts.

Skills

Salesforce

Apex

Lightning Web Components

Flows

SOQL/SOSL

CI/CD

Security

API design

Observability

SRE practices

Mentoring

Tools

MuleSoft

Job description

JobDiva, Inc. in Indianapolis, IN, seeks a Senior Salesforce Developer to join our hybrid team for a 12-month engagement. You will troubleshoot, design, and deliver scalable Salesforce solutions across core platform, Experience Cloud, integrations, and security.

The role emphasizes Apex, LWC, Flows, and CI/CD, with multi-environment releases and governance. You will mentor staff, produce documentation, and ensure high security, performance, and compliance.