Senior Salesforce Marketing Cloud (Next)

robusta; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Robusta Technology Group (RTG) is seeking a Salesforce Marketing Cloud Senior to lead design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities.

The role requires deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations, blending strategic thinking with hands-on

Qualifications

• 5+ years hands-on experience with Salesforce Marketing Cloud.
• Experience with Marketing Cloud Next capabilities and modern customer engagement platforms.
• Proven expertise in omnichannel campaign execution and customer journey orchestration.

Responsibilities

• Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities.
• Design scalable marketing automation architectures aligned with business goals.
• Develop multi-channel campaigns across email, SMS, push notifications, and digital channels.

Skills

Salesforce Marketing Cloud

Journey Builder

Automation Studio

Email Studio

SQL

AMPscript

APIs integrations

Data-driven marketing

Education

Bachelor’s degree or higher

Tools

Marketing Cloud Next

Data Cloud

CRM/CDP integrations

Job description

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Job Overview

We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.

Role Responsibilities

Platform Management & Solution Design

• Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities.
• Design scalable marketing automation architectures aligned with business and customer engagement goals.
• Configure and manage core SFMC modules such as:
  • Journey Builder
  • Email Studio
  • Automation Studio
  • Mobile Studio
  • Advertising Studio
  • Data Cloud integrations
  • Personalization and AI-driven capabilities

Campaign Management

• Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels.
• Build and maintain customer journeys with advanced segmentation and personalization strategies.
• Ensure campaign delivery accuracy, quality assurance, and performance tracking.

Data & Integration

• Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms.
• Manage data extensions, SQL queries, automations, and audience segmentation.
• Support real-time data synchronization and customer lifecycle management.

Technical Development

• Develop dynamic and personalized content using:
  • AMPscript
  • SSJS
  • HTML/CSS
  • SQL
• Build reusable templates, automation workflows, and scalable campaign frameworks.
• Troubleshoot platform issues and optimize system performance.

Analytics & Optimization

• Monitor campaign KPIs and customer engagement metrics.
• Generate insights and recommendations to improve conversion, retention, and customer experience.
• Support A/B testing, reporting dashboards, and marketing performance analysis.

Leadership & Collaboration

• Collaborate with marketing, CRM, sales, analytics, and technology teams.
• Mentor junior team members and provide SFMC best practice guidance.
• Participate in solution architecture discussions and stakeholder workshops.

Requirements

• Bachelor?s degree in Computer Science, Information Systems, Marketing, or related field.
• 5+ years of hands-on experience with Salesforce Marketing Cloud.
• Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.
• Proven expertise in:

Journey Builder Automation Studio Email Studio SQL AMPscript API integrations

• Experience integrating SFMC with Salesforce CRM/Data Cloud/CDP solutions.
• Strong understanding of customer lifecycle marketing and omnichannel strategies.
• Excellent analytical, troubleshooting, and communication skills.