Senior Salesforce Engineer

EPAM Systems; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

EPAM Systems Inc. is seeking a Senior Salesforce Engineer with deep expertise in Agentforce and Salesforce Data Cloud to advance our enterprise CRM solutions in the United States.

Responsibilities include designing automated workflows, building integrations, reviewing code, mentoring juniors, and shaping technical specifications with cross-functional teams to ensure scalable, reliable deployments. The ideal candidate will combine hands-on Salesforce development (Apex, LWC) with strong

Qualifications

• 3+ years in enterprise software engineering and CRM customization.
• Hands-on experience with Salesforce Agentforce for chat assistants and actions.
• Experience with Salesforce Data Cloud for unifying customer records and data ingestion.
• Excellent English communication (B2+).

Responsibilities

• Design and build automated workflows to streamline platform operations.
• Code reviews and performance profiling to ensure stability and scalability.
• Translate business needs into robust technical specs with cross-functional teams.
• Create integrations linking external services with the CRM for seamless data flow.
• Troubleshoot bugs, permission conflicts, and deployment issues promptly.
• Establish testing procedures and deployment pipelines for reliable releases.
• Document architecture decisions and configurations for maintenance.
• Mentor junior developers within the engineering team.

Skills

Salesforce Agentforce

Salesforce Data Cloud

Apex programming

Lightning Web Components

CRM customization

English communication (B2+)

Tools

Salesforce integration tools

Job description

We are seeking a skilled Senior Salesforce Engineer possessing extensive expertise in Agentforce and Data Cloud to bolster our technology division.

Responsibilities

• Design and execute automated workflows to streamline platform operations and optimize user interactions
• Conduct thorough code reviews and performance profiling to maintain high system stability and scalability
• Partner with cross-functional stakeholders to translate complex business needs into robust technical specifications
• Build custom integrations linking external services with the core CRM environment for seamless data flow
• Troubleshoot and resolve critical system bugs, permission conflicts, and deployment issues promptly
• Establish comprehensive testing procedures and deployment pipelines to ensure reliable software releases
• Document architectural decisions, system configurations, and operational workflows for future maintenance
• Provide technical guidance and mentorship to junior developers within the engineering department

Requirements

• Minimum of 3 years of professional background working within enterprise software engineering and CRM platform customization
• Extensive hands-on expertise implementing and configuring Salesforce Agentforce to power intelligent conversational assistants and automated actions
• Solid practical experience utilizing Salesforce Data 360 to unify disparate customer records, manage data ingestion, and fuel analytical insights
• Advanced verbal and written proficiency in English at a B2 level or higher ensuring smooth cross-border collaboration
• Nice to have Demonstrated capability in advanced Salesforce Development including Apex programming, Lightning Web Components, and visual interface customization