Senior Salesforce Developer - Remote with Production Support

Apexon; Richmond (VA); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance with Dental & Vision

401K Plan

Life Insurance, STD & LTD

Paid Vacations & Holidays

Continuous Skill Based Development and

Career Advancement Opportunities

Job summary

Apexon is seeking an experienced Salesforce Developer to join a distributed, remote team. You will work with Apex, SOQL, LWC, and Salesforce APIs, handling incident management, integrations, data fixes, batch monitoring, and UAT.

Close collaboration with stakeholders and offshore support will ensure stability and timely issue resolution. Production support focus, adherence to platform best practices, and ongoing documentation are essential.

Qualifications

• 7+ years of hands-on Salesforce development experience.
• Strong proficiency in Apex, SOQL/SOSL, Lightning Web Components (LWC), and Salesforce APIs.
• Knowledge of Salesforce security, data modeling, governor limits, and platform best practices.
• Familiarity with source control and CI/CD tools, including Git and Salesforce DX.
• Experience with integrations, data migration, and troubleshooting.
• Experience providing production support and resolving application incidents.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• Provide ongoing production support for Salesforce applications, monitor system health, and respond to user-reported issues.
• Triage production incidents by assessing impact and urgency, identifying potential causes, coordinating resolution, and communicating status to stakeholders.
• Partner with offshore support teams to investigate and resolve incidents, coordinate handoffs across time zones, and track issues through closure.
• Perform approved data fixes by validating requests, assessing downstream impacts, executing corrections, and documenting outcomes.
• Support User Acceptance Testing (UAT) by investigating defects, coordinating fixes, validating resolutions, and assisting business users with retesting.
• Monitor scheduled and recurring batch jobs, investigate failures, coordinate reruns when appropriate, and confirm successful completion.
• Maintain accurate incident, data-fix, and batch-run documentation.
• Identify recurring issues, upscale appropriately, and recommend preventive improvements.
• Follow Salesforce platform best practices and established support and change management processes.
• Resolved production incidents and documented resolution details.
• Completed and validated data fixes with impact assessments and supporting documentation.
• Batch job monitoring records and successful completion confirmations.
• UAT defect investigation, resolution, and retesting evidence.
• Incident reports, support documentation, and recommendations for preventive improvements.

Skills

Salesforce development

Apex, SOQL/SOSL, LWC, APIs

Security, data modeling, governor

Git & Salesforce DX

Integrations & data migration

Production support & incidents

Communication & problem solving

Education

Bachelor's degree

Tools

Git

Salesforce DX

Job description

Apexon is seeking an experienced Salesforce Developer to join a distributed, remote team. You will work with Apex, SOQL, LWC, and Salesforce APIs, handling incident management, integrations, data fixes, batch monitoring, and UAT.

Close collaboration with stakeholders and offshore support will ensure stability and timely issue resolution. Production support focus, adherence to platform best practices, and ongoing documentation are essential.