Senior Salesforce Developer

Skywalk Global; Indianapolis (IN); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Skywalk Global is seeking a Senior Salesforce Platform Engineer to lead major technical initiatives, modernize workflows, and strengthen internal capability through training and documentation.

Responsibilities include maintaining platform stability, designing API-based integrations, and enforcing secure coding standards across multi-environment release cycles. The role requires 7+ years of Salesforce experience and strong DevOps proficiency.

Qualifications

• Senior-level Salesforce experience in large, complex environments with stringent SLAs.
• Strong background in API design, integration patterns, middleware, and enterprise data exchange.
• Proven ability to lead DevOps practices, CI/CD pipelines, automated testing, and observability tooling.

Responsibilities

• Provide expert-level troubleshooting and root-cause analysis for Salesforce platforms and integrations.
• Maintain platform stability by monitoring jobs, logs, APIs, errors, governor limits, and overall performance.
• Develop and maintain operational documentation, runbooks, SOPs, and data dictionaries.
• Lead code reviews and enforce secure coding standards with high test coverage.
• Own multi-environment release cycles (Dev, QA, UAT, Staging, Prod) using CI/CD pipelines and version control.
• Translate complex business requirements into scalable, compliant technical solutions.
• Design, support, and optimize API-based integrations (e.g., MuleSoft and similar frameworks).
• Monitor API health, throughput, rate limits, error handling; implement resilience patterns.
• Maintain integration mapping documentation, interface specifications, and versioning strategies.
• Training, knowledge transfer, and internal capacity building through structured documentation.

Skills

Salesforce experience

API design

Integration patterns

Middleware

DevOps practices

CI/CD pipelines

Observability tools

Security governance

Mentoring staff

Communication skills

Job description

Thisroleensurestheplatformremainssecure,stable,scalable,andcompliantwithalltechnologygovernancerequirements.Thedeveloperwillleadmajortechnicalinitiatives,improveintegrationpipelines,modernizeworkflows,andbuildinternaltechnicalcapacitythroughstructuredtraininganddocumentation.

systems.

KeyResponsibilities

1.ApplicationSupport&Maintenance

Provideexpert-leveltroubleshooting,root‑causeanalysis,andresolutionofplatformissuesacrossSalesforcecore,ExperienceCloud,integrations,andcustomcomponents.

Maintainplatformstabilitybymonitoringjobs,logs,APIs,errors,governorlimits,andoverallsystemperformance.

Developandmaintainoperationaldocumentation,runbooks,SOPs,datadictionaries,workflowinventories,andsystemconfigurations.

Leadcodereviews,enforcesecurecodingstandards,andensurehightestcoverageandadherencetobestpractices.

Ownandmanagemulti‑environmentreleasecycles(Dev,QA,UAT,Staging,Prod)usingCI/CDpipelinesandversioncontrol.

Translatecomplexbusinessrequirementsintoscalable,maintainable,andcomplianttechnicalsolutions.

Design,support,andoptimizeAPI-basedintegrations,includingMuleSoftorsimilarmiddlewareframeworks.

MonitorAPIhealth,throughput,ratelimits,anderrorhandling;implementresiliencepatternssuchasretries,queueing,andpayloadoptimization.

Maintainintegrationmappingdocumentation,interfacespecifications,andversioningstrategies.

4.Security,Compliance&Governance

Ensureallworkadherestocybersecurity,identitygovernance,andsecureSDLCrequirements.

Implementandmaintainplatform-levelsecuritycontrolsincludingFieldAuditTrail,EventMonitoring,PlatformEncryption,MFA,leastprivilegeaccess,andaudits.

Supportvulnerabilityremediation,conductimpactassessments,andparticipateinarchitecturalreviews.

Maintaincomplianceinallaspectsofenvironmentmanagement,dataaccess,logging,encryption,andchangecontrol.

5.Enterprise‑ScaleOperations

Managesandboxstrategy,refreshcadence,andenvironmentalignmentacrossthedevelopmentlifecycle.

Supportplatformcontinuitythroughbackup/restorestrategies,DRplanning,andfailoverprocedurevalidation.

Conduct-periodicplatformhealthreviewsandproviderecommendationsforstability,scalability,andlong‑termoptimization.

6.Training,KnowledgeTransfer&InternalCapacityBuilding

Createdurabledocumentationincludingarchitecturediagrams,workflowmaps,deploymentguides,operationalprocedures,andtechnicalstandards.

Maplicenseassignmentstorequiredrolesandproposeadjustmentstooptimizecostandfunctionality.

Required11Years

DedicatedSalesforceexperienceRequired7Years

Required5Years

Senior-levelexperiencesupportinglarge,complexSalesforceenvironmentswithstrictSLAsandhighsecurityrequirements

Required5Years

StrongtechnicalbackgroundinAPIdesign,integrationpatterns,middleware,andenterprisedataexchange.

Required5Years

Knowledgeofsecurityhardening,identitygovernance,encryptionstrategies,andauditabilityincompliance-drivenenvironments.

Required3Years

ExtensiveexperiencewithCI/CDpipelines,automatedtesting,environmentpromotion,andDevOpspractices.

Required3Years

StrongproficiencywithSalesforcelicensemodelsandplatformoptimizationstrategies.

Required3Years

Excellentcommunicationskillsanddemonstratedabilitytotrainandmentortechnicalstaff.

Required

AdvancedSalesforcecertifications(PlatformDeveloperII,ExperienceCloudConsultant,IntegrationArchitect,Identity&AccessManagement).

Highlydesired

Backgroundinpublic-sectortechnology,regulatedenvironments,orstatewidesystemmodernizations.

Highlydesired

Experiencewithobservabilitytools,errormonitoringplatforms,andsecurecloudintegrationpatterns.

Highlydesired

FamiliaritywithSREpractices,resilienceengineering,andperformancebenchmarking.