Senior Salesforce & Data Management Lead

Texas State Technical College; Waco (TX); On-site; USD 62,000 - 63,000; Full time

Job summary

Texas State Technical College seeks a Senior Database Management Lead to administer and optimize the Foundation's donor CRM and related systems. You will ensure data integrity, create actionable reports, and support fundraising operations with analytics and training for users.

You will lead CRM administration across Salesforce for Nonprofits, Marketing Cloud, and connected platforms, collaborate with Advancement teams, and drive continuous improvement in data governance and reporting

Qualifications

• Associate’s degree in business, information systems, data management, analytics, communications, advancement operations, or a related field.
• Three years of experience in database management, Salesforce for Nonprofits administration, advancement operations, information systems, business systems, or related operational support functions.
• Experience developing reports, dashboards, or data summaries used to support operational planning, fundraising, or leadership reporting.
• Experience maintaining data integrity, managing records, and supporting user adoption of business systems or database platforms.
• Strong written and verbal communication skills and the ability to convey system, reporting, or data-related information clearly to diverse users and stakeholders.

Responsibilities

• Administers, maintains, and supports Salesforce for Nonprofits, Marketing Cloud, Omatic, GoFundMe Pro, and related donor systems.
• Maintains data integrity, security, and accuracy of donor and constituent records.
• Develops reports, dashboards, and data summaries for fundraising performance and leadership decision-making.
• Provides day-to-day Salesforce support, user training, and documentation.
• Identifies opportunities to improve database processes and reporting workflows.
• Collaborates with Advancement Operations and Foundation leadership to support fundraising initiatives.
• Supports data governance and continuous improvement for donor data.

Skills

Salesforce Administration

Data analysis

Communication skills

Problem solving

Training & user support

Cross-functional collaboration

Education

Associate’s degree in business, information systems, data management, analytics, communications, advancement operations, or a related field

Bachelor’s degree in business, information systems, data management, analytics, communications, advancement operations, or a related field

Tools

Salesforce for Nonprofits

Salesforce Marketing Cloud

Omatic

GoFundMe Pro

Awarded (scholarships) platforms

Job description

Texas State Technical College seeks a Senior Database Management Lead to administer and optimize the Foundation's donor CRM and related systems. You will ensure data integrity, create actionable reports, and support fundraising operations with analytics and training for users.

You will lead CRM administration across Salesforce for Nonprofits, Marketing Cloud, and connected platforms, collaborate with Advancement teams, and drive continuous improvement in data governance and reporting