Senior Salesforce Administrator/Developer – 5509

Tier4 Group; Everett (MA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid schedule

Onsite 1 day/week in Everett, MA

Job summary

Tier4 Group is seeking a Senior Salesforce Administrator/Developer to drive enterprise-wide Salesforce initiatives and deliver scalable solutions. The role blends administration and development, collaborating with stakeholders to convert complex business needs into maintainable Salesforce configurations and customizations.

You will manage multiple environments, partnerships with business teams, and guide enhancements while upholding best practices.

Qualifications

• 7+ years Salesforce Administration and/or Development experience.
• 4+ years OmniStudio experience.
• Experience with OmniScripts, DataRaptors, Integration Procedures, FlexCards, and Apex.
• Experience integrating Salesforce with external applications and APIs.
• Strong understanding of Salesforce architecture, security, and governance.

Responsibilities

• Act as primary Salesforce System Administrator across multiple environments.
• Handle daily admin tasks: users, security, reports, dashboards, workflows.
• Translate business requirements into Salesforce solutions.
• Design and deliver enhancements and development requests.
• Manage integrations between Salesforce and external applications.
• Troubleshoot issues and improve user experience.
• Collaborate with stakeholders and conduct backlog grooming.
• Support system audits and prepare environments for upgrades and releases.
• Contribute to architecture decisions and best practices.

Skills

Salesforce Admin/Dev

OmniStudio

OmniScripts

DataRaptors

Integration Procedures

FlexCards

Apex

External integration

Security & Governance

Stakeholder collaboration

Tools

SFDX (Salesforce CLI)

Git

Job description

Senior Salesforce Administrator/Developer – 5509

Are you a Salesforce professional who thrives at the intersection of technology and business strategy? We are seeking a Senior Salesforce Administrator/Developer to play a key role in driving enterprise-wide Salesforce initiatives and delivering scalable, high-impact solutions.

This is an exciting opportunity for someone who looks beyond basic requirements to understand the "why" behind the business need. The ideal candidate can translate complex objectives into intuitive, maintainable Salesforce solutions while balancing configuration and custom development best practices. You'll collaborate with stakeholders, enhance existing implementations, and help shape the future-state architecture of a mission-critical Salesforce environment.

What You'll Do

• Serve as the primary Salesforce System Administrator across multiple Salesforce environments.
• Manage day-to-day platform administration, including user management, security, reports, dashboards, workflows, and system configurations.
• Partner with business stakeholders to gather requirements and translate them into effective Salesforce solutions.
• Evaluate, scope, design, and deliver new enhancements and development requests.
• Manage and support integrations between Salesforce and external applications.
• Troubleshoot and resolve user-reported issues while continuously improving the user experience.
• Facilitate backlog grooming and prioritization sessions with business and technical teams.
• Act as a trusted liaison between end users, business stakeholders, and development teams.
• Conduct system audits, monitor platform health, and prepare environments for upgrades and releases.
• Review and improve existing solutions to ensure scalability, maintainability, and alignment with long-term business goals.
• Contribute to application architecture decisions and recommend best practices across the Salesforce ecosystem.

Required Qualifications

• 7+ years of Salesforce Administration and/or Development experience
• 4+ years of hands-on OmniStudio experience (REQUIRED)
• Strong experience with:
• OmniScripts
• DataRaptors
• Integration Procedures
• FlexCards
• Apex
• Experience integrating Salesforce with external applications and APIs.
• Strong understanding of Salesforce platform architecture, security, and governance.
• Excellent communication skills and the ability to partner directly with business stakeholders.
• Proven ability to work independently in a fast-paced, collaborative environment.

Preferred Qualifications

• Salesforce certifications
• Experience with Salesforce Experience Cloud
• Public Sector or Education/K-12 experience
• Experience with CI/CD, Salesforce CLI (SFDX), and Git-based source control

Additional Information

• Hybrid schedule with 1 day per week onsite in Everett, MA
• Local candidates who can interview in person with short notice and work onsite site strongly preferred
• Candidates must demonstrate a minimum of 4 years of OmniStudio experience to be considered for this opportunity.