Senior Salesforce Administrator

Unity

New York (NY)

Hybrid

USD 92,000 - 175,000

Full time

20 hours ago
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Benefits offered by this job

Comprehensive health, life, and dental
Commute subsidy
Employee stock ownership
Competitive retirement/pension plans
Generous vacation and personal days
Parental leave programs
Office snacks
Mental Health and Wellbeing programs
Employee Resource Groups
Global Employee Assistance Program
Training and development
Volunteer and donation matching

Job summary

Unity, a world-leading game engine company, seeks a Senior Salesforce Administrator for its New York City hybrid office. You will maintain health, security, and scalability of the Salesforce org, architect scalable automations, and collaborate with cross‑functional go‑to‑market teams to turn complex requirements into enduring CRM solutions.

You will partner with analysts, developers, and stakeholders to shape the Salesforce roadmap, balance quick fixes with longer-term projects, and uphold admin

Qualifications

  • Deep, hands-on Salesforce administration in a complex, enterprise-scale org.
  • Advanced Flow Builder skills; know when to move to code.
  • Experience implementing lead-to-cash processes with CPQ and billing integrations.
  • Experience owning go-to-market application integrations with Outreach, ZoomInfo, HG Insights, Clari.
  • End-to-end deployments, sandbox governance, and data migration experience.

Responsibilities

  • Support configuration, security, and health of the Salesforce org.
  • Triage and resolve support requests from go-to-market users; root-cause recurring issues.
  • Design scalable declarative solutions (flows, objects, validation rules, dynamic pages).
  • Partner with analysts, developers, and stakeholders to translate requirements into CRM solutions.
  • Define admin best practices and governance across releases and data quality.

Skills

Salesforce administration
Flow Builder
Security model
Apex / LWC
Lead-to-cash CPQ
Salesforce integrations
Deployment tooling (Gearset Copado)
SOQL
Data migration

Education

Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, Platform Developer I)

Tools

Outreach
ZoomInfo
HG Insights
Clari
Gearset
Copado

Job description

The opportunity

Unity's Salesforce GTM Tech team builds and scales the Salesforce platform behind our cross-functional go‑to‑market initiatives, which include Sales, Marketing, Customer Success and the teams that support them. We want you to join us in our New York City office as a Senior Salesforce Administrator. You'll combine deep admin expertise with a technical mindset. You'll design scalable automation and data models, set the standards others build to, and partner with business systems analysts, developers and go‑to‑market leaders to turn complex requirements into lasting CRM solutions. In the short term, you'll share responsibility for the health and reliability of our platform. Over time, you'll help shape the Salesforce roadmap that supports how Unity sells and grows.

What You'll Be Doing
  • Support the configuration, security model and overall health of our enterprise Salesforce org, and serve as the escalation point for complex admin and automation issues
  • Triage and resolve Salesforce support requests from go‑to‑market users, find the root cause of recurring issues and turn them into lasting fixes
  • Design and build scalable declarative solutions (flows, custom objects, validation rules, and dynamic Lightning pages) that balance speed with long‑term maintainability
  • Partner with business systems analysts, developers and stakeholders across Sales, Marketing, Customer Success and revenue operations to turn complex go‑to‑market workflows into well‑designed solutions, and recommend simpler paths when they exist
  • Define and uphold admin best practices, including flow standards, deployments, release and sandbox governance, data quality, and documentation
  • Collaborate with the broader team: review solution designs and assess each Salesforce release for features the business should adopt
What We're Looking For
  • Deep, hands‑on expertise administering and configuring Salesforce in a complex, enterprise‑scale org, including its data model, security model (organization‑wide defaults, sharing rules and permission set groups) and governor limits
  • Advanced Flow Builder skills, including complex record‑triggered flows, subflows, fault handling and a sense of when automation should move to code
  • A background implementing lead‑to‑cash processes, including CPQ and billing platforms integrated with Salesforce
  • Experience owning go‑to‑market application integrations and configuration, with tools such as Outreach, ZoomInfo, HG Insights and Clari
  • Experience managing deployments end to end, including sandbox strategy, data migration tools and deployment tools such as Gearset and Copado
  • A track record of handling support requests in a ticket‑based queue, balancing quick fixes for users with longer‑term project work
  • The ability to work autonomously in ambiguous situations, drive alignment across teams and explain technical trade‑offs clearly to senior business partners
You might also have
  • Experience developing in Apex (triggers, classes and test classes) and Lightning Web Components
  • Experience with Zuora CPQ or other quote‑to‑cash tools integrated with Salesforce
  • Hands‑on involvement in consolidating multiple Salesforce orgs, including data model alignment, data cleansing, and data migration
  • Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or Platform Developer I
  • Comfort with SOQL and experience with integrations, APIs or Git‑based CI/CD workflows
Additional Information
  • This is a hybrid role based in our New York City office, with an expectation of working from the office three days a week
  • Relocation support is not available for this position
  • Work visa/immigration sponsorship is not available for this position

Base Salary Range: We determine the base salary range for this role based on your primary work location:

Zone A: $91,700 - $137,500 USD gross

Zone B: $103,600 - $155,400 USD gross

Zone C: $116,400 - $174,600 USD gross

Benefits
  • Comprehensive health, life, and disability insurance
  • Commute subsidy
  • Employee stock ownership
  • Competitive retirement/pension plans
  • Generous vacation and personal days
  • Support for new parents through leave and family‑care programs
  • Office food snacks
  • Mental Health and Wellbeing programs and support
  • Employee Resource Groups
  • Global Employee Assistance Program
  • Training and development programs
  • Volunteering and donation matching program
Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D - closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators.

If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

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