Senior Salesforce Admin - Remote & Data-Driven Impact

ExtraHop; Seattle (WA); Hybrid; USD 135,000 - 145,000; Full time

Benefits offered by this job

Health, Dental, Vision

Flexible PTO

401k with match

Educational Reimbursement

Parental Leave

Hybrid and Remote Work Model

Volunteer Time

Job summary

ExtraHop is seeking a Senior Salesforce Administrator to oversee the health and governance of our Salesforce platform across multiple clouds. You will manage users, security, CPQ, data integrity, and cross-cloud integration, while providing mentoring and strategic alignment with business objectives.

You will also configure declarative tools, build reports/dashboards, and support training and documentation for end users, ensuring peak performance and governance adherence across teams.

Qualifications

• 5+ years of experience as a Salesforce Administrator.
• Familiarity with Salesforce CPQ, Sales Cloud, Service Cloud, Experience Cloud, and Einstein.
• Experience with Salesforce configuration tools such as Flows, Validation Rules, Reports/Dashboards, and CRM analytics.
• Experience with managing user accounts, roles, and permissions.
• Experience with data management practices, including importing/exporting and data integrity.
• Salesforce Administrator Certification (required).

Responsibilities

• System Administration: Manage user accounts, profiles, permissions, and roles in Salesforce.
• CPQ Administration: Assist in building, maintaining, and supporting Salesforce CPQ implementations, and stay updated on the Quote-to-Cash product suite.
• Configuration: Customize Salesforce using declarative tools like Flows, Validation Rules, and Page Layouts. Leverage Einstein where appropriate.
• Data Management: Ensure data integrity through tasks such as deduplication and data imports/exports.
• User Support: Provide support to end-users, troubleshoot system issues, and assist with system enhancement requests.
• Reports and Dashboards: Assist in creating and maintaining reports and dashboards to help business teams make data-driven decisions within Standard reporting and CRM analytics.
• Training and Documentation: Support user training on Salesforce features and maintain system documentation.
• System Optimization: Evaluate platform performance and recommend improvements to enhance user experience.
• Automation: Help automate business processes using Salesforce tools like flows, approvals, and scheduled jobs.
• Release Management: Assist with Salesforce updates, testing new features, and ensuring smooth integration with business processes.

Skills

Salesforce Admin

CPQ

Sales Cloud

Service Cloud

Experience Cloud

Einstein

CRM analytics

Education

Salesforce Administrator Certification

Tools

Tableau

Data Loader

Data Import Wizard

Pardot

DocuSign

Jira

Job description

ExtraHop is seeking a Senior Salesforce Administrator to oversee the health and governance of our Salesforce platform across multiple clouds. You will manage users, security, CPQ, data integrity, and cross-cloud integration, while providing mentoring and strategic alignment with business objectives.

You will also configure declarative tools, build reports/dashboards, and support training and documentation for end users, ensuring peak performance and governance adherence across teams.