Senior Sales Operations Manager

hackerone; Washington (District of Columbia); On-site; USD 137,000 - 175,000; Full time

Benefits offered by this job

Health insurance

Equity stock options

Retirement plans

Unlimited PTO

Employee Assistance Program

Job summary

HackerOne is seeking a Senior Sales Operations Manager to enhance pipeline intelligence and leverage AI tools for the go-to-market (GTM) strategy. The ideal candidate has significant experience in Sales and Revenue Operations, particularly in B2B SaaS environments.

Your role will include building automation for reporting and analysis, as well as collaborating with various teams to drive solid operational improvements and insights. Compensation is competitive, with a range of $137K–$175K.

Qualifications

• 5‑8+ years in Sales Operations, Revenue Operations, or related analytics-heavy role.
• Hands-on experience with Salesforce including reporting and pipeline management.
• Proven ability to operate and build in fast-changing environments.

Responsibilities

• Own pipeline and forecast intelligence with data-driven decision making.
• Build AI-native workflows to increase velocity and reduce friction.
• Drive GTM cadences that turn data into action.

Skills

Sales Operations

Revenue Operations

B2B SaaS

AI Tools

Salesforce

Tools

Salesforce

AI tools

Job description

Senior Sales Operations Manager at HackerOne is responsible for building and owning pipeline intelligence, forecast rigor, revenue analytics, and AI automation to accelerate the GTM motion.

What You Will Do

• Own pipeline and forecast intelligence. Build and maintain inspection frameworks to provide visibility, surface risk early, track progression and inform data‑driven decision making.
• Build AI‑native workflows to increase velocity and reduce friction. Use Claude and other LLM‑based tools with GTM data (Salesforce, Gong) to automate reporting logic, generate insights, and reduce manual work across the GTM organization. Support data hygiene and improvement in systems of record to ensure reliable information.
• Drive GTM cadences that turn data into action. Translate pipeline, conversion, and activity data into executive‑ready recommendations. Facilitate operating rhythm with structured analysis that drives decisions, not just updates.
• Apply First Principles Problem Solving to support operational transformation. Partner cross‑functionally with Revenue, Customer Success, Marketing, Partnerships, Legal, and Finance to identify issues and build scalable fixes.
• Contribute to GTM planning with reliable performance diagnostics, pipeline analysis, productivity and capacity modeling, and quota modeling.

Minimum Qualifications

• 5‑8+ years in Sales Operations, Revenue Operations, GTM Strategy, or a related analytics‑heavy operational role in a B2B SaaS or platform business.
• Demonstrated experience building with AI tools through projects, personal workflows, or process hacks that show you didn't wait to be taught.
• Hands‑on experience with Salesforce including reporting structures, object relationships, pipeline management, and forecasting workflows.
• Proficiency in building GTM models (forecast, productivity, pipeline, capacity, etc.) and automating for repeatability.
• Proven ability to operate and build in fast‑changing environments with imperfect data, adapting structure and approach as the business evolves.

Preferred Qualifications

• Experience deploying AI‑powered workflows in an enterprise GTM environment, including integrating LLM‑based tools with CRM or sales data systems.
• Experience leading pipeline and forecast reviews with revenue and executive leadership, not just supporting them with analysis.
• Experience leading cross‑functional initiatives without direct authority.

Compensation

Tier A: $153‑175k Tier B: $137‑168k

Compensation Range: $137K–$175K

Job Benefits

• Health (medical, vision, dental), life, and disability insurance*
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program

*Eligibility may differ by country. We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.