Senior Sales Operations Analyst

Chainguard; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

A leading software security company in the United States is seeking a Senior Sales Operations Analyst. This role focuses on driving operational efficiency in sales processes while providing strategic insights to improve productivity. The ideal candidate will have experience in Sales Operations within the B2B SaaS sector, strong Salesforce proficiency, and excellent project management skills. The company offers a remote-first culture and competitive benefits.

Benefits

Flexible & Remote-First Culture

100% Covered Health Insurance

∞ Flexible Time Off

18 Weeks Paid Parental Leave

Equity options upon hire

Qualifications

• Experience in Sales Operations, ideally supporting Enterprise B2B SaaS.
• Strong understanding of territory planning and pipeline governance.
• Proven ability to document and enforce operational processes.

Responsibilities

• Act as a trusted advisor to Sales Leaders and Account Executives.
• Manage territory optimization and account assignment processes.
• Establish and enforce pipeline management best practices.

Skills

Strategic thinking

Data-driven enablement

Communication skills

Project management

Process execution

Education

2–3 years of experience in Sales Operations or related field

Tools

Salesforce

Excel/Sheets

BI tools (Sigma)

Job description

Chainguard is hiring a Senior Sales Operations Analyst who will serve as a key business partner to Sales Leadership and Account Executives. This role will drive operational efficiency across sales planning, territory management, and pipeline governance, while also driving automation efforts and enforcing internal rules of engagement.

The ideal candidate combines strategic thinking with process execution and has a passion for data-driven enablement.

What you will do:

Sales Partnership & Business Support

• Act as a trusted advisor and operational partner to Sales Leaders and Account Executives.
• Provide hands-on, tactical support and strategic insights to improve sales productivity.
• Translate business needs into actionable operational processes and analytics.

Territory Management

• Manage US-based territory optimization, balancing, and realignment.
• Own the end-to-end account assignment process to ensure equitable and efficient coverage across Sales teams.
• Monitor and maintain territory data integrity in Salesforce and related systems.
• Identify and implement automation opportunities to streamline >90% of the territory management lifecycle.

Pipeline & Forecasting Operations

• Establish and enforce pipeline management best practices in partnership with Sales Leadership.
• Monitor pipeline health and stage hygiene to ensure forecast accuracy and consistency.

Process Documentation & Policy Governance

• Develop and maintain detailed process documentation and SOPs for key workflows.
• Educate sales teams on policies, territory definitions, and system usage.
• Drive adherence to internal rules of engagement (ROE), escalating violations and supporting remediation.

Systems & Special Projects

• Partner with GTM Systems on enhancements to Salesforce and connected tools.
• Lead and support cross-functional special projects that require coordination across GTM functions.
• Perform ad hoc data analysis, reporting, and operational support as needed.

Qualifications

• 2–3 years of experience in Sales Operations, Revenue Operations, or top-tier management consulting, ideally supporting Enterprise B2B SaaS organizations.
• Strong understanding of territory planning, pipeline governance, and sales process enablement.
• Proficiency in Salesforce.
• Proven ability to document, scale, and enforce operational processes.
• Advanced Excel/Sheets skills; experience with BI tools (Sigma) is a plus.
• Self-starter with excellent communication, prioritization, and project management skills.
• Comfortable navigating ambiguity in a fast-paced, high-growth environment.
• Ability to travel for QBRs (1x per quarter)

Base Salary Range

$110,000 - $140,000 USD

About Us

Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains.

Founded by the industry’s leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default.

Chainguard’s mission is to be the safe source for open source.

We live and breathe our company values:

We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better.

We have a bias for intentional action - We prioritize, plan, try things, and fail fast.

We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey.

We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy.