Senior Sales Operations Analyst

Motorola Solutions; Illinois; On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions seeks a Senior Sales Operations Analyst to serve as a key business partner to regional sales leaders. You will own CRM hygiene, reporting cadences, pipeline health, and revenue forecasting, translating complex data into clear insights to drive decisions.

You will design Salesforce reports and Tableau dashboards, automate recurring reports, and support field enablement while ensuring data integrity and scalable processes.

Qualifications

• 5+ years of experience in Sales Operations, Field Operations, or Business Analytics.
• Experience translating complex sales data into concise insights for executives.
• Proven ability to audit CRM data and improve process automation.

Responsibilities

• Pipeline health and revenue forecasting support; validate deal stages and fields.
• Create and maintain Salesforce reports, dashboards, and weekly reports.
• Develop Tableau dashboards tracking KPIs, pipeline velocity, and trends.
• Oversee territory management, account list updates, and onboarding.
• Collaborate with IT, Finance, and Compensation to resolve issues.

Skills

Salesforce Administration

Tableau Visualization

Advanced spreadsheet modeling

AI-Driven Analytics

Stakeholder Management

Operational Process Improvement

Cross-Functional Collaboration

Tools

Salesforce (SFDC)

Tableau

Excel/Google Sheets

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property, and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. In Sales Operations, we act as the foundational engine powering our field teams, leveraging operational rigor and intelligent analytics to drive predictable revenue execution.

Job Description

At Motorola Solutions, we believe that work is at its best when driven by purpose. We are seeking an exceptionally motivated, high-initiative Senior Sales Operations Analyst to serve as a key business partner to regional sales leaders and field teams. In this role, you will own critical operational processes including CRM account management, routine reporting cadences, pipeline health oversight, and revenue forecasting support. As an operational partner, you will empower frontline representatives while translating complex operational datasets into clear, actionable business intelligence. We foster a people-first, inclusive culture that encourages critical thinking and continuous growth, allowing you to innovate workflows, automate repetitive tasks, and directly contribute to our mission of "Solving for safer."

Key Responsibilities

• Pipeline Health & Revenue Forecasting Support
• Enforce CRM data integrity and hygiene by validating deal stages, close dates, key opportunity fields, and required naming standards.
• Partner closely with sales management to observe deal progression, identify funnel bottlenecks, and assist close-quarter commitment tracking.
• Aggregate and analyze weekly forecasting data across regional teams to support leadership during routine forecast review cadences.
• Reporting, Analytics & Visualizations
• Design, build, and maintain custom Salesforce reports, list views, and tailored dashboards for sales representatives, managers, and executive directors.
• Manage, automate, and distribute recurring weekly operational reports to help leadership maintain error-free visibility into order and revenue metrics.
• Develop scalable Tableau dashboards tracking key operational KPIs, pipeline velocity, win/loss metrics, and historical performance trends.
• Territory Management, Field Enablement & Compensation Resolution
• Oversee end-to-end execution of account list updates, territory assignments, and account transfers during organizational transitions or new hire onboarding.
• Create standard operating procedures (SOPs), quick-reference guides, and tools training to improve sales rep time-to-productivity.
• Investigate and resolve payout inquiries, split-credit adjustments, and quota crediting questions with transparency and data-backed reconciliation.

Job Requirements

• Technical Expertise
• Salesforce (SFDC) Administration to build custom reports, construct operational dashboards, manage data imports, and maintain object hierarchy integrity.
• Tableau Visualization to build, publish, and maintain interactive data visualizations and executive-level performance dashboards.
• Advanced Spreadsheet Modeling utilizing Microsoft Excel or Google Sheets (e.g., XLOOKUP, pivot tables, data reconciliation models) to process and analyze large operational datasets.
• AI-Driven Analytics familiarity to leverage predictive forecasting tools and generative AI workflows to automate routine processes and improve reporting velocity.
• Professional Experience
• Stakeholder Management experience translating complex sales data into concise narrative insights for executive leaders while providing frontline support to sales representatives.
• Operational Process Improvement track record of independently identifying workflow inefficiencies, auditing CRM databases, and implementing scalable automated solutions.
• Cross-Functional Collaboration experience partnering with IT, Finance, and Compensation teams to diagnose system bugs, test feature updates, and resolve rep payout discrepancies.

Preferred Qualifications

• Salesforce Certified Administrator or related technical CRM certification.
• Direct background working within a B2B technology or channel sales environment.

Target Base Salary Range: $90,000 - $100,000

Basic Requirements

• 5+ years of experience in Sales Operations, Field Operations, or Business Analytics

Travel Requirements

• Under 25%

Position Type

Experienced Referral Payment Plan No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match 10
• Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.