Senior Sales Manager of Small Business Banking

First National Bank; Charlotte (NC); On-site; USD 120,000 - 170,000; Full time

Job summary

First National Bank in Charlotte, NC seeks a Senior Sales Manager of Small Business Banking to lead a business development team and establish banking relationships with small business clients in the region. You will coach and guide officers, set goals, and help grow the balance sheet.

The role reports to the EVP of Small Business Banking and requires a proven leadership track in banking sales, excellent communication, and a client-focused approach to expand the bank's market presence and service

Qualifications

• BA or BS required with 10+ years in banking sales leadership.
• Excellent management and communication skills.
• Proven ability to build client relationships and lead a team.

Responsibilities

• Manages assigned Business Development Officers; coaches via consultative conversation and role playing.
• Sets goals for the team, monitors performance, and makes direction adjustments as needed.
• Develops, maintains and grows the team’s client base; attracts new clients through centers of influence and community involvement.
• Coordinates and implements a customer service and relationship-building program to develop comprehensive financial relationships with customers.
• Promotes cross-sell of banking products (business, personal, employer deposits) and collaborates with executives to mentor staff.
• Maintains market knowledge and leadership to differentiate the bank.

Skills

Management

Communication

Organizational skills

Interpersonal skills

Customer service

Team leadership

Sales leadership

Relationship building

Leadership

Education

BA or BS

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location: 401 S Graham St. Charlotte, North Carolina. 28202.

Join our team. Make a difference - for us and for your future.

Position Title: Senior Sales Manager of Small Business Banking

Business Unit: Small Business Banking

Reports To: EVP of Small Business Banking

Position Overview: This position is primarily responsible for establishing banking relationships with small business banking customers in and around the Bank and managing a business development team. The incumbent supervises and cultivates the business development team to maintain and grow the small business balance sheet and develop and enhance customer relationships.

Primary Responsibilities

• Manages assigned Business Development Officers. Serves as a sales coach utilizing consultative conversation, needs assessment forms and role playing. Participates on joint calls with Business Development Officers and other lines of business partners.
• Dispenses advice and monitoring in setting goals and objectives, monitors and recommends adjustments in direction as needed and evaluates the performance of direct reports.
• Helps develop, maintain and grow the assigned team's client base. Attracts own client base through centers of influence and community involvement.
• Coordinates and implements a customer service and relationship building program that trains Business Development Officers to develop a complete financial relationship with the customer.
• Promotes the Trifecta (business, personal, employer deposits), establishes partnerships for mentoring Business Development Officers and Branch Managers with Regional Banking Executives and Market Managers.
• Has experience as a differentiator within the corporation or another institution in terms of market knowledge, production, experience and leadership.
• Sustains relevant relationships with the business and professional community to enhance business opportunities and promote a positive Bank image.
• Conducts and participates in meetings or on committees as needed.
• Ensures team and personal credit quality.
• Refers business opportunities to business partners at Wealth Management, Insurance, Treasury Management and Commercial Lending.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Minimum Education

BA or BS

Minimum Years Experience

10

Special Skills

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in banking industry and in a sales leadership role.

Special Licenses and Certificates

N/A

Physical Requirements

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.