Senior Sales Manager | Minneapolis Marriott West

CSM Corporation; Saint Louis Park (MN); On-site; USD 74,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) match

Tuition reimbursement

Hotel discounts

Paid time off

Employee discounts

Job summary

CSM Corporation is seeking a Regional Sales Specialist for Minneapolis West area, focused on generating new business and maintaining corporate accounts at the Minneapolis Marriott West and Courtyard by Marriott Minneapolis West.

You will drive revenue across Rooms, Food & Beverage, and related services, manage accounts, and align sales strategies with hotel performance. A strong track record in hotel sales and client relationships is required, with attention to data accuracy and communication.

Qualifications

• 3+ years of sales experience in a full-service hotel.
• Detail oriented with strong communication.
• Problem-solving with employees and guests.
• Valid driver’s license required.
• High school diploma or GED; college degree preferred.

Responsibilities

• Solicit and prospect new and existing accounts; maintain client relationships.
• Sell and coordinate meeting space and F&B services; develop account strategy.
• Utilize market data to maximize profitability and revenue.
• Communicate sales data daily using CI/TY and Delphi.
• Attend department and hotel meetings to ensure proper communication.

Skills

Sales experience

Communication

Driver's license

Detail oriented

Problem solving

Education

High school diploma or GED

College degree preferred

Job description

This position is responsible for generating new business and maintaining existing clients/corporate accounts at the Minneapolis Marriott West and the Courtyard by Marriott Minneapolis West. Uses sales skills to drive revenue, maximize profit and ensure quality.

• Sales: Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance.
• Revenue Optimizing: Responsible for effectively managing Rooms and Catering revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability through active Rooms and Catering Yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends.
• Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in CI/TY and Delphi on a daily basis. Utilizes sales tools such as Hoteligence®, reader boards and other market intelligence to drive business.
• Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.
• Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes.
• Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed.
• Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Education

High school diploma or GED required. College degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities

3+ years of sales experience required, in a full-service hotel of comparable market or rate position. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must have a valid driver license.

Physical Requirements

Ability to lift, push, and pull up to 20 pounds on an occasional basis.

Rate

$74,000 - $78,000 per year, plus bonus

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [e-mail].

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.