Senior Sales Manager - Hilton Austin

Hilton; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading global hospitality company is seeking a Senior Sales Manager to handle group sales and solidify customer relationships at their Austin location. Candidates should have two years of hotel sales management experience and excellent communication skills. This role offers a comprehensive benefits package and competitive salary within a dynamic team environment.

Benefits

Medical Insurance Coverage Options

Best-in-Class Paid Time Off

Go Hilton travel discount program

401(k) Plan with company match

Career growth and development

Qualifications

• 2 years of hotel group sales management experience.
• Experience selling in a 400 room hotel.
• Comfortable speaking directly to decision makers.

Responsibilities

• Engage with Hilton Worldwide Sales and secure new business.
• Develop sales plans for outside activities.
• Negotiate contracts and commission agreements.

Skills

Sales skills

Communication skills

Networking skills

Customer service commitment

Positive attitude

Education

Degree-level qualification in a relevant field

Tools

Delphi.fdc

Cvent

Job description

The Hilton Austin, a Hilton Corporate Managed hotel,islooking to add a Senior Sales Manager to their team to handle all markets with groups! This is a great opportunity to join Hilton and one of the best hotels in Austin! The ideal candidate will have 2 years hotel group sales management experience within a mid to large size hotel.

The Hilton Austin has 38 flexible breakout rooms and access to over 112,000 sq. ft. of technologically sophisticated meeting space. The property is adjacent to the Austin Convention Center, and close to the entertainment districts, Hilton Austin is a prime Austin event location for both the largest conferences and the most intimate gatherings.

Position Statement

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

Customer and Account Management -Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

Prospecting-Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Negotiations-Understand the customer and the business leaders expectations. Adapt to a changing market.

Position Summary

As a Team Member in this role, you will be responsible to:

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
• Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
• Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
• Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

Prospecting:

• Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
• Create and execute plan to shift share from your competitors.
• Engage in outside sales activities to uncover needs, build relationships and to win new business.

Negotiations:

• Negotiate contracts and commission agreements with end user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• 2 years of hotel group sales management experience
• Experience selling in a 400 room hotel
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Comfortable speaking directly to decision makers

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Union Market knowledge and/or MidAtlantic Market Experience
• Familiarization with Delphi.fdc and Cvent
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field
• Experience in negotiations

The Benefits

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

• Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
• Vision, dental, life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

• Access to your pay when you need it through DailyPay

• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Inclusive family-building and fertility benefits

• Expanded bereavement leave.

• Adoption Assistance program

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout

What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Job: Sales

Title: Senior Sales Manager - Hilton Austin

Location: null

Requisition ID: HOT0BSLN

EOE/AA/Disabled/Veterans