Senior Sales Manager

Jordan's Furniture; Natick (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Jordan’s Furniture in Natick, MA is seeking a Senior Sales Manager to motivate and lead our commissioned Sales Team toward sales and profit goals. You will interview, coach, supervise, and evaluate Sales Consultants, monitor sales reports, and respond to escalated customer issues to maintain high service levels.

Qualified candidates have 5+ years of combined sales and management in a high-volume major retailer, strong leadership, product knowledge of furniture, and solid communication skills.

Qualifications

• Minimum 5 years combined sales and management in a high-volume retailer or equivalent experience.
• Ability to motivate, lead and direct others.
• Solid understanding of furniture product knowledge.
• Strong judgment and decision-making skills.
• Basic computer proficiency.
• Excellent interpersonal, written and oral communication.

Responsibilities

• Interviewing, hiring, coaching, supervising, motivating, evaluating, scheduling and disciplining Sales Consultants.
• Identifying training and procedural needs to increase sales productivity and implementing changes.
• Reviewing sales reports to monitor productivity and ensure budgeted goals are met.
• Responding to escalated customer service issues and resolving problems.
• Monitoring sales floor to ensure guests are assisted by sales personnel.

Skills

Team leadership

Sales coaching

Product knowledge

Decision making

Computer proficiency

Communication skills

Job description

Jordan’s Furniture is a leader in the furniture retail market. We are a growing, stable company that is built on family values. Attracting and retaining great employees is one of our top priorities. Are you ready to motivate and lead our competitive, commissioned Sales Team? Jordan's Furniture is looking for the right person to join our talented and professional team as a Senior Sales Manager.

What we Stand for—Where Work is Fun and Values Matter!

At Jordan’s, We Live the J-Way! Our Average Employee Tenure Is 12 Years! Every Day, Our Team Embodies Values That Make a Real Difference:

• We Care… a Lot – because kindness and support are at the heart of everything we do.
• We Do the Right Thing – integrity is non-negotiable.
• We Dare to Think Differently – innovation keeps us ahead of the game.
• We Make Work Fun – yes, fun! Because great energy fuels great work.

The Senior Sales Manager Manages And Directs The Sales Team In Meeting Sales And Profit Goals. In This Position, You Are Also Responsible For:

• Interviewing, hiring, coaching, supervising, motivating, evaluating, scheduling and disciplining Sales Consultants
• Identifying training and procedural needs to increase sales productivity; making recommendations to Store Manager and implementing necessary changes
• Reviewing and analyzing sales reports to monitor the productivity level of Sales Consultants and ensuring that all budgeted sales goals are met
• Responding to escalated customer service issues and resolving problems
• Monitoring sales floor to ensure all guests are being assisted by sales personnel

The Qualified Candidate Must Have:

• Minimum 5 years combined sales and management in high volume major retailer or equivalent education/experience
• Ability to motivate, lead and direct others
• Solid understanding of product knowledge as it pertains to the furniture industry
• Sound judgment and decision-making skills
• Basic computer proficiency
• Effective interpersonal, written and oral communication skills

The Qualified Candidate Must Have:

• Minimum 5 years combined sales and management in high volume major retailer or equivalent education/experience
• Ability to motivate, lead and direct others
• Solid understanding of product knowledge as it pertains to the furniture industry
• Sound judgment and decision-making skills
• Basic computer proficiency
• Effective interpersonal, written and oral communication skills

Pay Range: $85,000-$95,000 per year

We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Jordan’s Furniture is an Equal Opportunity Employer.