Senior Sales Executive

Forward Air Corp.; Miami (FL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock purchase program

Flexible Spending Account

Commuter benefits

Paid holidays

PTO

Collaborative culture

Job summary

Forward Air Corp. is seeking a Senior Sales Executive to drive profitable revenue growth by building new enterprise relationships and expanding key accounts.

You will deliver consultative, solution-based selling, understand complex supply chains, and partner with Commercial, Operations, and internal teams to create a seamless customer experience. You will lead engagements with senior decision-makers, develop strategic account plans, and collaborate with internal specialists to deliver long-term

Qualifications

• Bachelor’s degree in business or related field preferred; high school diploma or GED required.
• Enterprise sales experience in logistics or related field is highly desirable.
• Proven track record of exceeding sales targets with enterprise customers.
• Experience selling complex solutions to senior decision makers.
• Strong consultative selling, negotiation, and relationship-building skills.
• Excellent verbal and written communication with executive-level stakeholders.
• Experience with CRM tools and sales performance tracking.

Responsibilities

• Develop new business and drive revenue growth by identifying enterprise customers through research and networking.
• Analyze customer supply chains to understand challenges and opportunities for solutions.
• Present and implement customized solutions aligned with customer objectives for long-term value.
• Grow existing relationships by understanding operations and proactively identifying expansion opportunities.
• Collaborate with Customer Success to ensure onboarding, adoption, and retention.
• Coordinate with product sales and cross-functional teams to ensure a high-quality customer experience.
• Engage customers regularly to reinforce capabilities and maximize portfolio utilization.
• Lead internal teams with discipline and adapt to changing business conditions.

Skills

Consultative selling

Negotiation

Relationship building

Executive communication

Education

Undergraduate degree in business

High School Diploma or GED

Tools

Salesforce CRM

Microsoft Office 365

Job description

• Locations 970 HARDING HWY, Carneys Point, NJ, 08069, US 6700 Port Road, Groveport, OH, 43125, US 4370 Old Dixie Road, Atlanta, GA, 30354, US 905 Cowan Street, Nashville, TN, 37207, US 3405-A NW 72nd Ave, Miami, FL, 33122, US 480 McClellan Highway, East Boston, MA, 02128, US 4050 Tremley Point Rd, Linden, NJ, 07036, US
• Job Category Sales / Account Management
• Job Category Commercial
• Job Function Sales (Commercial)

Job Description

The Senior Sales Executive is responsible for driving profitable revenue growth by developing new enterprise customer relationships and expanding existing accounts through consultative, solution‑based selling. They focus on understanding complex customer supply chains, identifying opportunities across the company’s full portfolio of solutions, and delivering measurable value to customers. They act as a trusted advisor to decision makers, partnering closely with Commercial teams, Operations, and internal stakeholders to deliver a seamless customer experience. This position requires strong commercial acumen, strategic thinking, and the ability to lead internal teams without direct authority. Success in this role is measured by revenue growth, customer retention, and long‑term account expansion. The role is highly visible and plays a critical part in the organization’s enterprise growth strategy.

Responsibilities

• Develop new business and drive revenue growth by identifying and qualifying prospective enterprise customers through research, networking, and consultative discovery.
• Conduct in‑depth analysis of customer supply chains to understand business challenges, operational needs, and opportunities for the company’s solutions.
• Present, propose, and implement customized solutions that align the company’s portfolio with customer objectives and deliver long‑term value.
• Maintain and grow existing customer relationships by deeply understanding customer operations and proactively identifying expansion and retention opportunities.
• Partner closely with Customer Success teams to ensure customer onboarding, solution adoption, retention, and long‑term account health.
• Collaborate with internal stakeholders including specialized product sales teams and cross‑functional team members to deliver a consistent, high‑quality customer experience.
• Regularly engage customers to reinforce understanding of company’s capabilities and maximize utilization of the full portfolio.
• Build trusted customer relationships through regular business reviews, strategic account planning, professional communication, and executive‑level engagement.
• Leverage technology tools (CRM systems, mobile devices, internal platforms, and presentation tools) to support accurate forecasting, pipeline management, and customer communication.
• Demonstrate initiative and leadership by organizing and guiding internal teams, maintaining discipline in execution, and adapting to changing business conditions.
• Monitor competitive activity within assigned accounts and markets, ensuring appropriate responses and strategies are communicated internally.
• Represent the company professionally through customer entertainment, meetings, and industry engagement as appropriate.
• All other duties as assigned to meet evolving business needs.

Qualifications

• Education: Undergraduate degree in business, sales, supply chain, or a related field from an accredited college or university preferred; High School Diploma or GED equivalent required.
• Certification/Licensure: Supply Chain / Logistics Industry certifications preferred.
• Experience: 7+ years of enterprise‑level sales experience, preferably within transportation, logistics, or supply chain solutions.
• Proven track record of consistently exceeding enterprise sales targets and driving market share growth.
• Demonstrated experience selling complex solutions to enterprise‑level customers and senior decision makers.
• Strong consultative selling, negotiation, and relationship‑building skills.
• Excellent verbal and written communication skills with the ability to influence and present at the executive level.
• Strong analytical, problem‑solving, and decision‑making capabilities.
• Experience using CRM tools (Salesforce preferred) and sales performance tracking systems.
• Demonstrated discretion and confidentiality in handling and protecting sensitive information.
• Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
• Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.

WHAT WE OFFER

• Compensation: Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company.
• Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching).
• Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage.
• Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually.
• Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic.

ADDITIONAL INFORMATION

• Agencies: The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party.
• Work Authorization: Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc.
• Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer. Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
• Reasonable Accommodations: Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards.
• Recruitment Fraud: We will only contact you from @forwardair.com or @omnilogistics.com emails (system messages may come from @workflow.email.us-phoenix-1.ocs.oraclecloud.com). If reached via Indeed or LinkedIn, verify recruiters by reviewing their LinkedIn profiles. We will never request sensitive personal information outside secure systems, nor ask for purchases. Report suspected scams to the Federal Trade Commission and your state Attorney General.