Senior Sales EngineerNew

Axon Enterprise; Scottsdale (AZ); Remote; USD 111,000 - 178,000; Full time

Job summary

A leading technology firm is seeking a high-energy pre-sales sales engineer to drive technology pitches and support sales initiatives. Candidates should have a relevant degree or experience, excellent communication skills, and an understanding of SaaS solutions. The position requires travel up to 50% and offers competitive compensation and benefits.

Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave

Fitness Programs

Emotional & Mental Wellness support

Snacks in the office

Qualifications

• 3-5 years of customer facing pre-sales or consulting experience required.
• Willingness to travel up to 50%.
• Basic knowledge of security, IPsec, InfoSec.

Responsibilities

• Achieve mastery of all Axon technologies and products.
• Provide 1st-level technical support throughout the pre-sales cycle.
• Develop relationships with key partners for growth.

Skills

Communication skills

Technical presentation

Problem-solving

Customer relationship management

Education

Associate's degree in Engineering or Computer Science

Tools

SaaS solutions

Networking technologies

Job description

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products.

Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do

Location: Remote, travel up to 50% of time- Candidate must be located in the Western United States

Reports to: Director, Sales Engineering

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

What You Bring

• Willingness to travel up to 50%
• Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background: 3-5 years customer facing pre-sales or consulting background required
• Experience selling SaaS based solutions
• Experience in End User Compute or Cloud Computing preferred
• Experience in networking, storage, virtualization, or related technologies
• Must have intellectual curiosity, humility, accountability and positive approach
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
• Basic knowledge of computer hardware, operating systems, and storage devices.
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
• Experience developing Statements of Work (SOW) or similar documents
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
• Basic knowledge of virtualization and cloud technologies
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness Programs
• Emotional & Mental Wellness support
• And yes, we have snacks in our offices

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 111,000 in the lowest geographic market and USD 177,600 in the highest geographic market.

Axon is an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.