Senior Sales Engineer (US Public Sector)

Ping Identity; Washington (District of Columbia); Remote; USD 132,000 - 165,000; Full time

Job summary

An established industry player is seeking a Senior Sales Engineer to join their dynamic team. In this pivotal role, you will engage closely with partners, leveraging your expertise in Identity and Access Management (IAM) to drive successful customer outcomes. This position emphasizes collaboration, as you will work alongside partners to develop innovative solutions that meet their unique needs. With a focus on building relationships and delivering impactful presentations, you will play a crucial role in shaping the future of digital identity solutions. Join a company that values individuality and fosters a culture of inclusivity, where your contributions will be recognized and celebrated.

Benefits

Flexible work environment

Employee Resource Groups

Regular team bonding events

Competitive benefits

Global volunteering initiatives

Generous PTO & Holiday Schedule

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset

Qualifications

• 4+ years in customer-facing roles with a focus on IAM solutions.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Foster relationships with partners to support technical sales.
• Provide pre-sales technical guidance and conduct workshops.

Skills

Customer-facing professional services

System integrator industry knowledge

Relationship building

Mobile and web application development

Strong communication skills

Self-direction

Technical presentation skills

IAM solutions experience

IAM protocols knowledge

Networking concepts

Tools

AWS

GCP

Azure

Ping Identity technologies

Oracle IAM

IBM IAM

Job description

Senior Sales Engineer (US Public Sector)

USA - Remote - Washington, DC

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role:

As a Partner Sales Engineer at Ping Identity, you will bring a passion for identity and a customer-first mindset. You will work side-by-side with a highly effective partner team on engaging and interactive customer-oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success. This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across America as well as seeking to build out our partner capability in a number of other developing markets.

As a Partner Sales Engineer you will have the opportunity to not only enable partners, but also to work alongside them and support them as they go to market with Ping Identity solutions. In this capacity, you will build and exercise deep technical and consultative skills while leveraging your soft skills to maintain engagements and keep them moving forward. Collaboration is at the heart of this role; you will need to exercise consultative skills to rapidly understand an identity problem, prototype a full-stack solution, and implement this as a reusable asset that can be leveraged to accelerate partner-led engagements.

Your expertise with Identity and Access Management (IAM) technologies coupled with your insight into our System Integrator’s unique needs, all matched with Ping Identity’s visionary capabilities, will enable you to present uniquely innovative and effective solutions that will enhance the customer’s success with Ping Identity.

Responsibilities:

• Foster close relationships with delivery partners to support the technical sales relationship and build a mutually beneficial plan of success for delivering Ping Identity solutions.
• Support partner teams to understand and deliver enablement to drive and achieve business goals.
• Share knowledge and collaborate closely with the Field SE team, and occasionally contribute to broader opportunities and initiatives.
• Become familiar with elements that include marketing events, solution and sales training, joint solution development, and joint account sales activities that will drive the alliance relationship.
• Support partner technical learning events across supported sales regions which might include delivering solution presentations, whiteboarding, and demonstrations.
• Work with the partner team to identify gaps in partner enablement, then create and execute on plans to close those gaps.
• Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops.
• Work with partner teams to enable them to achieve customer wins, emphasizing key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase.
• Able to travel up to 30% of the time.

Skills & Qualifications:

• 4+ years in customer-facing professional services or presales positions.
• Strong base of system integrator industry knowledge.
• Ability to develop and nurture relationships with System Integrators and Ping Identity Partner teams to better understand demonstration needs and solution requirements.
• Ability to rapidly innovate through the development of mobile and web applications, APIs, and platform configuration to build the demonstration assets that resonate with both business and technical audiences.
• Strong written and verbal communication skills to empower System Integrator and Channel partner communities.
• Ability to work with a high level of self-direction and/or collaboratively with other teams within Ping Identity.
• Ability to relate proposed solution technical capabilities back to customer needs in a narrative style.
• Some experience but most importantly willingness to learn mobile and hybrid frameworks to deliver demonstrations on a variety of platforms.
• Developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts.
• Experience working with IAM solutions in or with enterprise organizations.
• Experience with installation and configuration of one or more IAM technologies from: Ping Identity, Ping, CA, Oracle, IBM, Novell/NetIQ/Microfocus, or similar.
• Working knowledge of IAM related protocols and formats such as: OAuth2, OIDC, SAML, SCIM, LDAP, JSON, XML, SQL, etc.
• General networking concepts and technologies such as: TCP/IP, HTTP/S, routing, load balancers, proxies, etc.
• Cloud Platforms - AWS, GCP, or Azure.

Ideal Candidate Skills (one or more):

• Firsthand familiarity with capabilities of one or more IAM technologies from Ping Identity, Ping, Okta, Auth0, SailPoint, CA, Oracle or similar.
• Understanding of one or more standards and protocols relating to IAM: OAuth2, OIDC, UMA, SAML, SCIM, LDAP, JSON.
• Expertise with one or more typical cloud services providers such as AWS, GCP, Azure.
• Consultancy experience working with external stakeholders such as business partners, customers.
• Experience working closely with a sales organization.
• Understanding of IAM concepts such as Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow.

Hiring Range: $132,000-164,990 base + commission

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives.
• Generous PTO & Holiday Schedule.
• Progressive Healthcare Options.
• Retirement Programs.
• Opportunity for Education Reimbursement.
• Commuter Offset (Specific locations).

Ping is the collective sum of all our individual experiences, backgrounds, and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.