Senior Sales Engineer

Tech Sales Jobs; United States; Remote; USD 149,000 - 198,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

RSUs and ESPP

Professional development

Job summary

Datadog is seeking a Senior Sales Engineer for Majors (Central) to act as a trusted technical advisor to customers and Enterprise Sales Engineering. You will lead end-to-end evaluations, define use cases, and shape deal strategy in high-impact opportunities across enterprise accounts.

The role involves owning technical strategy with AEs, delivering demos and workshops, and driving champion maturity while collaborating with Product, Support, and GTM teams. Remote-friendly across the US.

Qualifications

• 7+ years of experience in Sales Engineering or a similar technical customer-facing role in enterprise environments.
• Ability to influence and adapt communication across technical, business, and executive audiences.
• Strong background in public cloud (AWS, Azure, GCP), Kubernetes, observability and security.
• Excellent communication to explain complex concepts to diverse audiences.
• Experience mentoring peers and enabling teams to scale knowledge across regions.

Responsibilities

• Own the technical strategy across accounts and coordinate with AEs in weekly cadence.
• Explain consumption movements and differentiate legitimate growth from misconfigurations for renewal planning.
• Lead discovery in all meetings, including presentations, to uncover business insights.
• Deliver demos, workshops, and presentations linking platform capabilities to customer outcomes for executives and engineers.
• Manage end-to-end technical POV evaluations with use cases, success criteria, and timelines.
• Develop technical champions across multi-stakeholder environments and drive deal strategy.

Skills

Sales Engineering experience

Stakeholder influence

Public cloud (AWS, Azure, GCP)

Kubernetes

APM/tracing

Security

Developer experience

Observability

Communication

Mentoring

AI tooling

Growth mindset

Travel willingness

Job description

Senior Sales Engineer - Majors (Central)

Location: Illinois, USA, Remote; Texas, USA, Remote

Department: Enterprise Sales Engineering

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.

This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts.

What You’ll Do

• Own the technical strategy across your accounts as a peer to the Account Executive - a standing weekly 1:1 with each AE you support, and a standing weekly account team call with the full ecosystem where you carry POV status, technical blockers, and the explanation behind any usage movement.
• Own the technical explanation behind consumption movement in your accounts. Work with the CSM and TAM to separate legitimate growth from misconfiguration, make sure legitimate growth gets quantified before renewal, and flag forward-looking usage the customer has signalled rather than explaining it backwards a month later.
• Lead discovery in every meeting, not only in discovery meetings - including meetings where you were invited to present. Leave each meeting knowing something about their business you did not know going in.
• Deliver engaging product demos, technical presentations, solution workshops, etc. that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
• Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
• Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle and beyond
• Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
• Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
• Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
• Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Who You Are

• 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
• Skilled at influencing and adapting communication across technical, business, and executive audiences
• Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
• Strong communication skills, with the ability to explain technical concepts to a range of audiences
• Experience displacing or consolidating away from an entrenched incumbent inside an account where that incumbent has internal advocates
• A consultative, outcome - oriented approach to problem-solving and customer engagement
• Demonstrated depth over breadth. You have worked a very small number of very large organisations over long horizons, and can describe how your understanding of one account compounded across quarters.
• Experience mentoring peers or contributing to team enablement initiatives
• Demonstrated capability of utilizing AI tooling and scaling it
• Growth mindset of embracing change and being curious
• Willingness to travel as needed to support customer engagements

Benefits and Growth

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathingAn inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$149,000 — $198,000 USD

About Datadog

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog

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