Senior Sales Associate - Retail Excellence & Training

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Excellent work/life balance

Paid Time Off (PTO) earned every two w

14 paid holidays

Affordable healthcare with employer

Job summary

Commonwealth of VA Careers is seeking a Senior Sales Associate for Virginia ABC at Colley Avenue, Norfolk. The role focuses on ensuring excellent customer service, merchandising, and accurate cash handling in a retail setting.

The position requires strong communication, multitasking, and ability to work varied shifts, including weekends and holidays. Starting salary is $36,702 with potential differential pay based on store tier.

Qualifications

• Knowledge of retail operations and customer service principles.
• Experience handling cash and basic inventory tasks.
• Proficient with POS systems and Microsoft Office.

Responsibilities

• Monitor customer service quality and staff performance.
• Investigate and resolve customer complaints.
• Ensure compliance with ABC policies (IDs).
• Apply merchandising techniques to drive sales.
• Account for store funds and perform cash handling.
• Assist manager with inventory levels and staff training.
• Be available for variable shifts, including weekends and holidays.

Skills

Customer service

Cash handling

Inventory management

Problem solving

Communication

Multitasking

Confidentiality

Time management

Tools

POS systems

Microsoft Word

Excel

Job description

Commonwealth of VA Careers is seeking a Senior Sales Associate for Virginia ABC at Colley Avenue, Norfolk. The role focuses on ensuring excellent customer service, merchandising, and accurate cash handling in a retail setting.

The position requires strong communication, multitasking, and ability to work varied shifts, including weekends and holidays. Starting salary is $36,702 with potential differential pay based on store tier.