Senior Sales Associate (Keyholder) 40 Hours

Reiss Limited; Kent (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading luxury brand as a Senior Sales Associate at Reiss in Bluewater, Kent. In this part-time role, you will provide exceptional customer service while supporting management to achieve operational goals. With opportunities for career development and a range of employee benefits, this position is perfect for those passionate about premium products.

Benefits

Generous employee discount

Seasonal business wear allowance

Rewarding commission structure

Wellbeing and financial support

Health support through medical cash plan

Fitness discounts

Enhanced parental pay

23 days annual leave, increasing to 25 after 2 years

Employee referral scheme

Career development opportunities

Qualifications

• Previous experience in a customer-facing environment.
• Excellent customer service skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Delivering a premium and tailored customer service experience.
• Maintaining visual standards.
• Acting as a Reiss Brand Ambassador.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Teamwork

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?

As part of our Retail team, you’ll be joining our store in Bluewater, Kent as our Senior Sales Associate (Key Holder), on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer’s eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service
• Employee referral scheme
• Career development opportunities

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.