Senior Sales Associate

Range USA; Webster (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Unlimited shooting classes

Discount program

Rewards points

Paid training

Job summary

Range USA in Webster, TX seeks a Senior Sales Associate to lead sales initiatives while ensuring daily store operations, safety, and regulatory compliance. Open/close routines, KPI-based coaching, and exceptional customer service are core expectations.

The role emphasizes accurate firearm handling procedures, ATF compliance, and maintaining sales metrics. Paid training is provided; flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to all firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure all processes meet regulatory standards.
• Ensure range readiness, safety, and cleanliness always.
• Validate and escalation if needed parts requirements to ASL

Skills

Sales

Customer service

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Job description

Job Details

• Job Location: Webster, TX - Webster, TX 77598
• Position Type: Full Time
• Education Level: Not Specified
• Salary Range: $15.00 - $15.00 Hourly
• Travel Percentage: None
• Job Shift: Any
• Job Category: Sales
• Senior Sales Associate

Position details

• Position title: Senior Sales Associate
• Reports to: Store Leader
• Classification: Full-Time / Non-Exempt / Hourly

Position overview

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Core values alignment:

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Sales & Customer Experience:
  • Deliver exceptional customer service aligned with Range USA standards
  • Review KPIs and coach team to expectations from this data
  • Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
  • Build customer relationships and increase basket size through product knowledge and recommendations
• Operations Execution:
  • Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
  • Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
  • Support inventory flow, merchandising, and ad set execution to maintain visual standards
  • Maintain overall store cleanliness and organization
• Safety & Compliance:
  • Ensure strict adherence to all firearm safety protocols for customers and staff
  • Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
  • Safeguard confidential information and ensure all processes meet regulatory standards
  • Ensure range readiness, safety, and cleanliness always
  • Validate and escalation if needed parts requirements to ASL

Desired skills & experience

• High School Diploma or equivalent preferred
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training