Senior Sales Associate

Range USA; Brooklyn Park (MN); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, Dental, Vision Health Insurance

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Paid Training

Job summary

Range USA in Brooklyn Park, MN, is looking for a dedicated Senior Sales Associate to enhance customer experiences and drive sales. This role involves operational duties, compliance with safety standards, and coaching team members to achieve goals.

The ideal candidate will have a high school diploma and experience in retail sales or customer service. Benefits include medical, dental, vision insurance, and a free elite membership for unlimited shooting.

Qualifications

• 1–2 years of retail sales or customer service experience, preferably in specialty retail.
• Strong attention to detail and capacity to follow compliance procedures.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service aligned with company standards.
• Achieve or exceed individual and store sales metrics.
• Ensure adherence to all firearm safety protocols.

Skills

Customer Service

Sales Metrics Achievement

Communication Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

Job Details
Job Location: Brooklyn Park, MN 55445
Position Type: Full Time
Education Level: Not Specified
Salary Range: $15.00 - $15.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Sales

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.

SENIOR SALES ASSOCIATE POSITION OVERVIEW

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

SENIOR SALES ASSOCIATE JOB DESCRIPTION

Sales & Customer Experience

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

Safety & Compliance

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and elevate if needed parts requirements to ASL

SENIOR SALES ASSOCIATE DESIRED SKILLS & EXPERIENCE

Possess the following core values:

• Curious
• Passionate
• Do It Right
• Service

• High School Diploma or equivalent required
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

EMPLOYEE BENEFITS

• Medical, Dental, Vision Health Insurance
• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: We Offer Paid Training

SENIOR SALES ASSOCIATE PHYSICAL DEMANDS

• Extended periods of standing
• Ability to lift and/or push up to 50 lbs. regularly
• Ability to work at heights up to 10 feet

NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.