Senior Sales Associate

Range USA; Lewisville (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision Health Insurance

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Paid Training

Job summary

Range USA is seeking a Senior Sales Associate in Lewisville, Texas. This full-time role involves driving sales, executing store operations, and ensuring customer satisfaction. Ideal candidates have 1-2 years of retail experience and a customer-first mindset. Responsibilities include managing daily operations and adhering to safety protocols. Benefits include medical insurance, free elite membership, and paid training. Join Range USA to contribute to a customer-centric environment.

Qualifications

• 1-2 years of retail sales or customer service experience preferred.
• Strong attention to detail and ability to follow compliance procedures.
• Flexible availability required, including nights and weekends.

Responsibilities

• Deliver exceptional customer service aligned with company standards.
• Execute daily operational tasks including cash reconciliation and register management.
• Ensure compliance with firearm safety protocols.

Skills

Retail sales experience

Customer service experience

Attention to detail

Strong communication skills

Education

High School Diploma or equivalent

Job description

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.

SENIOR SALES ASSOCIATE POSITION DESCRIPTION

Position Title: Senior Sales Associate (Sales Forced)

Reports To: Store Leader

Classification: Full-Time /Non-Exempt/Hourly

SENIOR SALES ASSOCIATE POSITION OVERVIEW

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Sales & Customer Experience

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

Safety & Compliance

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards
• Ensure range readiness, safety, and cleanliness always
• Validate and, if needed, elevate parts requirements to ASL

Desired Skills & Experience

• Core values: Curious, Passionate, Do It Right, Service
• High School Diploma or equivalent required
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Employee Benefits

• Medical, Dental, Vision Health Insurance
• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: We Offer Paid Training

Physical Demands

• Extended periods of standing
• Ability to lift and/or push up to 50 lbs. regularly
• Ability to work at heights up to 10 feet

NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.