Senior Sales Associate

Axios Professional Recruitment; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid vacation and holidays

Commission and team bonuses

Job summary

A luxury retail organization is looking for a Senior Sales Associate in Grand Rapids, MI. The ideal candidate has over 5 years of experience in retail sales and excels in delivering exceptional customer experiences. This role involves driving store performance and cultivating client relationships in an upscale environment. Competitive compensation with base salary, commission, and bonuses offered.

Qualifications

• 5+ years of retail experience, preferably in men’s luxury clothing.
• Strong communication and clienteling skills with a proven sales record.
• Comfortable with POS systems and Microsoft Office.

Responsibilities

• Consistently meet and exceed individual and team sales goals.
• Deliver exceptional service aligned with the brand's standards.
• Build and maintain a client book through personalized outreach.

Skills

Communication skills

Client relationship management

Sales experience

Knowledge of men's fashion

Tools

POS systems

Microsoft Office

Job description

6 days ago Be among the first 25 applicants

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Executive Recruiter at Axios Professional Recruitment

Axios Professional Recruitment is proud to partner with a distinguished, family-owned luxury clothing store in search of a Senior Sales Associate. Known for delivering exceptional customer experiences, this retailer is seeking an experienced, client-focused individual who thrives in a high-touch, upscale retail environment.

The ideal candidate will bring a strong track record in retail sales, preferably in men’s fashion, and will play a key role in driving store performance, mentoring fellow associates, and cultivating lasting client relationships.

Responsibilities:

• Consistently meet and exceed individual and team sales goals
• Maintain ongoing communication with management regarding sales performance
• Build and maintain a robust client book through phone, email, mail, and other personalized outreach
• Support store marketing initiatives, in-store events, and promotional campaigns

Customer Experience

• Deliver exceptional service aligned with the brand’s high standards
• Greet all customers in a warm, timely, and professional manner
• Proactively resolve client concerns and ensure customer satisfaction
• Stay up to date with fashion trends and product knowledge to offer informed recommendations
• Accurately mark garments for custom tailoring and alterations

Store Merchandising & Operations

• Uphold daily store presentation standards through re-merchandising, restocking, and light cleaning
• Participate in markdown execution and assist with in-store displays

Qualifications:

• Outgoing, drive, and passionate about fashion and sales
• 5+ years of retail experience, with a preference for men’s luxury or tailored clothing
• Strong communication and clienteling skills with a proven sales record
• Prior experience in commissioned sales (preferred)
• Comfortable with POS systems and Microsoft Office (Word, Excel, Outlook)
• Flexibility to work evenings, weekends, and holidays as needed
• Base + Commission + Team Bonus
• Paid vacation and holidays
• 401K

We are an equal opportunity employer committed to providing a diverse environment

The above information has been designed to indicate the general nature and level of work performed. It is not designed to be a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this job.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Retail Apparel and Fashion and Fashion Accessories Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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