Senior Sales Associate

The Salvation Army; Danbury (CT); On-site; USD 32,000 - 46,000; Full time

Job summary

The Salvation Army is seeking a Senior Sales Associate to assist in managing a cheerful, customer‑friendly store environment and build strong customer relationships. The role supports store leadership in sales, budgeting, and staffing, including interviewing applicants and enforcing policies.

Qualifications include a high school diploma, sales experience, a valid driver’s license, and strong communication and supervisory skills.

Qualifications

• Experience in sales and customer service.
• Strong communication and leadership abilities.
• Ability to read basic income/expense reports.
• Must have a valid driver’s license.

Responsibilities

• Create a welcoming store environment and build excellent customer relationships.
• Ensure compliance with store policies and procedures.
• Assist management in meeting sales, production, and expense goals.
• Participate in interviewing applicants and staffing.
• Support cash handling and banking procedures.
• Assist in opening/closing and scheduling duties.
• Provide guidance to new and current staff as needed.

Skills

Sales experience

Good communication

Supervisory experience

Valid driver's license

Income/expense reports

Education

High school diploma or equivalent

Job description

Title: Senior Sales Associate.

Supervises: Store personnel as assigned.

Reports To: Store Manager and/or Assistant Store Manager.

Status: Non-exempt.

Function: The Senior Sales Associate will assist management in creating and sustaining a pleasant work environment and excellent customer relationships.

THE SALVATION ARMY
Adult Rehabilitation Centers.

JOB DESCRIPTION

Senior Sales Associate rev 10.12.23.

Duties and Responsibilities

• Assist in creating and sustaining a pleasant and hospitable work environment and excellent customer relationships.
• Be well-versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Receive applications and participate in interviewing applicants when needed.
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and all personnel comply.
• Assist in scheduling of sales associates and unpaid staff as required.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit same as requested.
• Assist Manager and Assistant Manager to ensure that the store is well stocked, and all merchandise is "ragged out" and colorized in accordance with the ARC Command Rag Out Calendar.
• Assist in training, direction, and supervision for new employees and unpaid staff along with retraining for all personnel, as requested. Beneficiaries on work therapy assignments need special attention and guidance.
• Responsible for the proper accounting and banking of cash receipts as per "Safekeeping of Salvation Army Funds" policy.
• Ensure all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
• Responsible for maintaining good customer relations recognizing the type of service expected from employees of The Salvation Army.
• Fill in for Store Manager/Assistant Store Manager as needed.
• Function as the 3rd Key, opening/closing the store as scheduled, including making bank deposits.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.

Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Must possess a valid driver's license with acceptable DMV record.
• Ability to read and interpret simple income and expense reports.
• Good communication and supervisory skills.

Physical Requirements

• Sitting: Under 1/3 of the time.
• Lifting: Must be able to lift 50 pounds.
• Push/Pull Using Machinery: Yes.
• Standing: Over 2/3 of the time.
• Walking: Over 2/3 of the time.
• Reaching: Over 2/3 of the time.
• Climbing : Under 1/3 of the time.
• Stooping: Over 2/3 of the time.

Statement of Confidentiality

The Senior Sales Associate occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.