Senior Sales Associate

Range USA; Cincinnati, Newtown (OH, OH); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Unlimited Shooting Classes

Discounts

Job summary

Range USA in Newton, OH is seeking a Senior Sales Associate to lead the sales floor and deliver a best-in-class customer experience. You will drive personal sales, manage opening/closing routines, and oversee daily store operations while ensuring safety and compliance.

The role requires 1–2 years of retail experience, strong attention to detail, and a customer-first mindset with flexible availability including nights and weekends. Training is provided.

Qualifications

• 1–2 years of retail sales or customer service experience (specialty retail preferred).
• Strong attention to detail with the ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Coach team using KPI data to meet expectations.
• Achieve or exceed store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to all firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.

Skills

Retail sales

Customer service

Attention to detail

Confidentiality

Communication

Flexible availability

Education

High School Diploma or equivalent

Job description

Job Details

• Job Location: Newton (Cincy East), OH - Newtown, OH 45244
• Position Type: Full Time
• Education Level: Not Specified
• Salary Range: $15.00 - $15.00 Hourly
• Travel Percentage: None
• Job Shift: Any
• Job Category: Sales
• Senior Sales Associate

Position Details

• Position title: Senior Sales Associate
• Reports to: Store Leader
• Classification: Full-Time / Non-Exempt / Hourly

Position overview

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Sales & Customer Experience:
  • Deliver exceptional customer service aligned with Range USA standards
  • Review KPIs and coach team to expectations from this data
  • Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
  • Build customer relationships and increase basket size through product knowledge and recommendations
• Operations Execution:
  • Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
  • Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
  • Support inventory flow, merchandising, and ad set execution to maintain visual standards
  • Maintain overall store cleanliness and organization
• Safety & Compliance:
  • Ensure strict adherence to all firearm safety protocols for customers and staff
  • Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
  • Safeguard confidential information and ensure all processes meet regulatory standards
  • Ensure range readiness, safety, and cleanliness always
  • Validate and elevate if needed parts requirements to ASL

Desired skills & experience

• High School Diploma or equivalent preferred
• 1–2 years of retail sales or customer service experience (specialty retail preferred)
• Strong attention to detail with the ability to follow complex compliance procedures
• Ability to handle confidential information with integrity
• Flexible availability, including nights, weekends, and holidays
• Strong communication skills and customer-first mindset

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training