Senior Safety Supervisor

Triangle Services of Florida Inc; Miami (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Triangle Services of Florida Inc. seeks a Safety Supervisor to implement and monitor the Safety Management System (SMS) across all ground handling operations. You will ensure ISAGO, IATA, and OSHA compliance and coordinate safety activities with airline customers and airport authorities.

The role involves leading audits, investigations, and risk assessments, plus delivering training and maintaining safety records. A valid driver’s license and security checks are required.

Qualifications

• Fluent in English (spoken and written).
• Knowledge of airport operations, airline procedures, and customer service standards preferred.
• Ability to communicate effectively with employees, customers, airline representatives, and airport authorities.
• Proficient in MS Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Ensure compliance with ISAGO, IGOM, airline customer procedures, OSHA regulations, and airport authority requirements.
• Maintain and continually improve the Safety Management System (SMS).
• Conduct routine safety inspections and audits of ramp, passenger service, cabin cleaning, cargo, and ground handling operations.
• Investigate workplace accidents, injuries, vehicle incidents, equipment damage, and safety events.
• Prepare incident investigation reports, identify root causes, and recommend corrective actions.
• Monitor effectiveness of corrective actions and risk controls.
• Coordinate internal and external safety audits, including ISAGO and customer audits.
• Deliver safety orientations and recurrent training for employees.

Skills

English fluency

Airport operations knowledge

Customer service standards

Education

High school diploma

Associate's or bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Description

Experience

• One (1) to three (3) years of experience in airport operations.
• Previous experience as safety supervisor is preferred.

Knowledge and Skills

• Must be fluent in English (spoken and written).
• Knowledge of airport operations, airline procedures, and customer service standards is preferred.
• Ability to communicate effectively with employees, customers, airline representatives, and airport authorities.

Computer Skills

• Proficient in Microsoft Office Suite, including:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Essential Duties and Responsibilities

• Ensure compliance with ISAGO standards, IATA Ground Operations Manual (IGOM), airline customer procedures, company policies, OSHA regulations, and airport authority requirements.
• Maintain and continuously improve the company's Safety Management System (SMS).
• Conduct routine operational safety inspections and audits of ramp, passenger service, cabin cleaning, cargo, and other ground handling operations.
• Investigate workplace accidents, injuries, vehicle incidents, equipment damage, and operational safety events.
• Prepare detailed incident investigation reports, identify root causes, and recommend corrective and preventive actions.
• Monitor implementation and effectiveness of corrective action plans.
• Conduct hazard identification and risk assessments throughout airport operations.
• Maintain safety records, audit documentation, and regulatory compliance files.
• Coordinate internal and external safety audits, including ISAGO audits and customer audits.
• Deliver safety orientations and recurrent training for new and existing employees.
• Monitor employee compliance with Personal Protective Equipment (PPE) requirements and safe work practices.
• Conduct safety meetings, toolbox talks, and awareness campaigns to reinforce a positive safety culture.
• Ensure supervisors and managers follow company accident reporting procedures.
• Review safety performance metrics and prepare reports for senior management.
• Work closely with airline customers, airport authorities, and regulatory agencies regarding safety matters.
• Monitor regulatory updates and implement required changes to company procedures.
• Participate in emergency response planning, drills, and business continuity activities.
• Recommend improvements to operational procedures to reduce safety risks and improve compliance.
• Perform any other duties as assigned by the manager.

Competencies

• Strong problem-solving and decision-making skills.
• Excellent customer service orientation.
• Effective interpersonal and relationship-building skills.
• Strong verbal and oral communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and perform effectively in a fast-paced environment.

Education

• High school diploma, GED, or equivalent required.
• Associate's or bachelor's degree preferred.

Qualifications

• Must possess a valid driver's license.
• Must be able to successfully pass an extensive airport security and U.S. Customs and Border Protection (CBP) background check.
• Must be able to pass a pre-employment and/or random drug screening, as required.
• Must be eligible to obtain and maintain all required airport security credentials.

Physical Requirements

• Ability to work flexible schedules, including days, evenings, nights, weekends, and holidays.
• Ability to work outdoors and in varying weather conditions.
• Ability to stand and walk for extended periods.
• Must maintain a professional appearance.

Requirements

Position Summary

The Safety Supervisor is responsible for implementing, monitoring, and maintaining the company's Safety Management System (SMS) while ensuring compliance with ISAGO (IATA Safety Audit for Ground Operations), IATA standards, airline customer requirements, airport regulations, OSHA standards, and all applicable federal, state, and local safety regulations. The Safety Supervisor promotes a proactive safety culture, conducts audits and investigations, identifies operational risks, and ensures corrective actions are effectively implemented.