Senior SaaS Solutions Architect - Ruby (Remote)

JobCubby; North Carolina; Hybrid; USD 106,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee assistance program

401(k) retirement plan

Paid time off and holidays

Paid learning days

Job summary

Concentrix seeks a Senior SaaS Solutions Architect (Ruby) to lead the design and delivery of scalable, client-centered technical solutions within our professional services team.

You will translate business requirements into architecture, leveraging APIs, integrations, and cloud-based technologies, while mentoring others and ensuring high-quality delivery.Ideal candidates are customer-facing and possess strong architectural governance, with hands-on development in multiple languages and

Qualifications

• 5+ years of experience in solutions architecture or related discipline.
• 3+ years of customer-facing experience leading technical conversations and delivering solution-based outcomes.
• Hands-on development experience in two or more languages such as .NET, Node.js, Python, Java, or Ruby.
• Experience with SaaS and/or IPaaS applications in enterprise environments.
• Strong understanding of systems architecture and the ability to design scalable, performance-driven, and resilient solutions.
• Knowledge of software design patterns, architectural best practices, and large data volume considerations.
• Experience integrating business systems using APIs, middleware, ETL tools, CRM platforms, reporting environments, or analytics solutions.
• Excellent written, verbal, and presentation communication skills.
• Proven ability to lead projects from concept through completion with a high degree of independence and ownership.
• Strong organizational skills and the ability to manage multiple priorities, deadlines, and client expectations effectively.
• Experience supporting technical scoping, solution estimation, and statement of work development preferred.
• Bachelor’s degree in Computer Science, Information Systems, MIS, Engineering, or related field preferred; equivalent experience also valued.

Responsibilities

• Lead technical consulting engagements by facilitating discovery sessions, gathering requirements, and translating business goals into scalable solution architectures.
• Design, build, test, and deploy custom software solutions using platform capabilities, APIs, integrations, and third-party technologies.
• Create clear and comprehensive technical documentation, including architecture designs, integration flows, implementation approaches, and solution recommendations.
• Serve as a trusted advisor to customers and partners, helping them understand solution options, technical tradeoffs, and best practices.
• Act as a subject matter expert on advanced platform capabilities, extensibility scenarios, and API-driven solution design.
• Review and validate architecture designs created by other team members to promote consistency, quality, and technical excellence.
• Provide mentorship, coaching, and peer feedback across the architecture team to strengthen delivery quality and team capability.
• Assess technical feasibility, implementation complexity, and effort estimates in support of sales opportunities, solution scoping, and statements of work.
• Manage technical project execution, including timelines, deliverables, risks, dependencies, and client communications.
• Build middleware and integration solutions that automate workflows, connect external systems, and support secure, efficient data migration.
• Apply strong systems architecture and design pattern knowledge to deliver performant, scalable, and maintainable solutions.
• Partner with product and engineering teams to communicate customer feedback, identify enhancement opportunities, and surface product gaps.
• Maintain a strong focus on customer outcomes, solution quality, and delivery excellence across all assigned engagements.

Skills

Solutions architecture

Customer-facing

Systems architecture

APIs

Design patterns

Communication

Leadership

SOW estimation

Education

Bachelor's degree or equivalent

Tools

Ruby

.NET

Node.js

Python

Java

SaaS

IPaaS

Job description

Concentrix seeks a Senior SaaS Solutions Architect (Ruby) to lead the design and delivery of scalable, client-centered technical solutions within our professional services team.

You will translate business requirements into architecture, leveraging APIs, integrations, and cloud-based technologies, while mentoring others and ensuring high-quality delivery.Ideal candidates are customer-facing and possess strong architectural governance, with hands-on development in multiple languages and