Senior S4 OTC Engineer, Application Development and Maintenance

Cardinal Health; Phoenix (AZ); Remote; USD 121,000 - 174,000; Full time

Job summary

A healthcare solutions company in Phoenix, AZ is seeking an experienced professional for daily operational support of SAP S/4HANA OTC processes. This role involves troubleshooting issues, collaborating with business users, and maintaining system configurations. Candidates should have 8-12 years of experience in SAP OTC and a Bachelor's degree. The position comes with a salary range of $121,600 - $173,700, various benefits, and opportunities for career advancement.

Benefits

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Flexibility in spending accounts

Qualifications

• 8-12 years of experience in SAP OTC, with at least 2 years in an S/4HANA environment.
• Hands-on experience with Various SAP modules and integration.
• Experience in order management and pricing configuration.

Responsibilities

• Provide day-to-day operational support for SAP S/4HANA OTC processes.
• Troubleshoot and resolve issues related to OTC transactions.
• Collaborate with business users to gather requirements and implement improvements.

Skills

SAP OTC

SAP S/4HANA

Problem-solving

Communication

Education

Bachelor's degree in related field

Tools

SAP SD Configuration

ABAP

SAP Fiori

Job description

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities

• Provide day-to-day operational support for SAP S/4HANA OTC processes including order management, pricing, billing, credit management, and delivery processing.

• Troubleshoot and resolve issues related to OTC transactions, ensuring minimal disruption to business operations.

• Collaborate with business users to gather requirements, analyze gaps, and implement process improvements.

• Configure and maintain SAP S4 OTC modules

• Support integration with other SAP modules (MM, FI, SD) and external systems.

• Participate in testing activities including unit testing, integration testing, and user acceptance testing (UAT).

• Document functional specifications, process flows, and user guides.

• Provide training and support to end-users and key stakeholders.

• Monitor system performance and proactively identify areas for optimization.

• Stay updated with SAP S/4HANA innovations and best practices in OTC.

Qualifications

• 8-12 years of experience in SAP OTC, with at least 2 years in an S/4HANA environment, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred

• Hands-on experience on SAP S/4HANA System Conversion, Available to Promise (ATP) and/or Advanced Available to Promise (AATP), BRF, ARM, allocation and supply protection

• Experience in SAP SD Configuration – Defining & assigning Enterprise Structure, Master data, Sales Order types, Item Categories, Billing Document types, Output determination, Copy Control, Schedule line categories preferred

• Experience in Order Management: Creation of Sales documents - Inquiry, Quotation, Sales order (standard order, rush order, cash sales, service order, returns), Deliveries (outbound & inbound), Billing, Invoicing, Credit memo, Debit memo, Intercompany sales; Configuration and implementation of SAP LE process, covering the complete range of functionalities like master data uploads preferred.

• Experience in Pricing: Condition table, Condition type, Access sequence, Pricing procedure, Condition record, and VOFM Routine preferred

• Should have hands on integration experience with different technologies between SAP to SAP and SAP to Non-SAP systems (BAPI, RFC, Apigee, ODATA is a plus), preferred

• Hands on experience in CIF integration, RBA (Rule Based Availability check), product and location substitution, and back-order processing is preferred

• ABAP debugging skills, preferred

• Working knowledge in ASAPIO

• Experience with SAP Fiori apps related to OTC is a plus

• Familiarity with EDI, IDocs, and integration with third-party logistics or CRM systems

• Excellent problem-solving skills and attention to detail

• Strong communication and interpersonal skills

• Ability to work independently and in a team-oriented environment

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

• Participates in the development of policies and procedures to achieve specific goals

• Recommends new practices, processes, metrics, or models

• Works on or may lead complex projects of large scope

• Projects may have significant and long-term impact

• Provides solutions which may set precedent

• Independently determines method for completion of new projects

• Receives guidance on overall project objectives

• Acts as a mentor to less experienced colleagues

Anticipated salary range: $121,600 - $173,700

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 08/09/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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