Senior Robotics Performance Engineer - Warehouse Client Support & Maintenance

Exotec; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Exotec is seeking a Senior Robotics Performance Engineer to enhance system performance at client sites. This role involves overseeing reliability, analyzing issues, and collaborating with clients to ensure optimal operation of robotic solutions. Candidates should have a strong background in robotics maintenance and engineering, with a passion for problem-solving and innovation.

Benefits

Generous vacation and time off policy

Retirement savings plan (401(k))

Eligibility for Employee Share Program after 1 year

Numerous training and development opportunities

Qualifications

• 5+ years of robotics maintenance experience in industrial automation.
• Broad knowledge of software, mechanical, and electrical engineering.
• Strong analytical and data interpretation skills.

Responsibilities

• Own the performance of Exotec systems at client sites.
• Oversee reliability and create performance improvement plans.
• Work directly with clients to resolve interoperability issues.

Skills

Analytical skills

Problem-solving

Collaboration

Job description

Senior Robotics Performance Engineer - Warehouse Client Support & Maintenance

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Senior Robotics Performance Engineer - Warehouse Client Support & Maintenance

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Direct message the job poster from Exotec

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with nearly 800 (and counting!) ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Responsibilities

• Own the performance of Exotec systems at client sites
• Oversee the reliability of client sites, analyzing performance, and creating and executing performance improvement plans
• Analyze the root cause of issues escalated from Exotec Control Center
• Act as level 2 escalation for non-core products (3rd party conveyors, etc.)
• Work directly with clients to diagnose and resolve interoperability issues
• Plan and execute site software and system updates
• In conjunction with the sites managers, coach on-site technicians on site best practices to support uptime targets
• Propose and help drive maintenance procedures and process improvements across North America and globally.
• Actively engage with Exotec R&D and product teams on specific maintenance issues
• As part of the client team, work with the client contract engineer and sites manager to respond to client requests, including monthly performance reporting

Requirements

We strongly encourage applications from candidates of all genders to help us build a truly inclusive environment. If you don’t meet every requirement listed below, don’t worry—your skills and experiences may still make you a great fit!

• 5+ years of robotics maintenance experience, ideally in the industrial automation, materials handling, warehousing and/or logistics sectors
• Broad knowledge on software, mechanical and electrical engineering
• Strong analytical and data interpretation skills with an enjoyment for solving problems, both big and small
• Ability to collaborate with others as well as drive your own work
• A comfort in communicating regularly with clients, contractors and suppliers
• Travelling up to 60% to client sites across North America
• Competitive base salary, travel incentive and bonus potential
• Generous vacation and time off policy
• Retirement savings plan (401(k))
• Eligibility to participate in Employee Share Program after 1 year of employment
• Numerous training and development opportunities

To apply, please submit your résumé. Only shortlisted candidates will be contacted for the next steps in the hiring process. We look forward to receiving your application!

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering, Customer Service, and Supply Chain

• Industries

  Robotics Engineering and Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Paid paternity leave

Paid maternity leave

Disability insurance

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