Senior Risk & Quality Performance Manager (Remote)
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Job Description
Job Summary
The Sr Risk & Quality Performance Manager is a tactical execution role that will lead specific projects supporting Molina’s Risk & Quality Solutions (RQS) team and program outcomes. This position collaborates with various departments and stakeholders within Molina to plan, coordinate, and manage resources and execute performance improvement initiatives aligned with RQS’s strategic objectives.
Job Duties
- Collaborate with Health Plan Risk and Quality leaders to improve outcomes by managing Risk/Quality data collection strategy, analytics, and reporting, including risk/quality rate trending, provider performance, CAHPS, survey analytics, health equity, SDOH, and engaging external vendors.
- Ensure programs are delivered on time, within scope, and within resources.
- Manage Risk/Quality data ingestion activities and strategies, including EHR/HIE and supplemental data impact.
- Meet customer expectations, establish and maintain effective relationships, and build trust and respect.
- Resolve complex problems through project management, data analytics, and stakeholder collaboration.
- Manage program changes, ensuring alignment with goals.
- Handle complex assignments and update leadership as projects develop.
- Draw actionable conclusions and make decisions collaboratively.
- Ensure program deliverables meet quality standards and regulatory requirements.
- Partner with teams to ensure data quality and identify opportunities to close care gaps.
- Identify risks and execute mitigation strategies.
- Communicate risks and issues proactively to stakeholders and leadership.
- Create, review, and approve documentation, ensuring it is up-to-date and accessible.
- Provide regular status updates to stakeholders, highlighting progress and risks.
- Function as a team SME, supporting other requests as needed.
Job Qualifications
Required Education
Bachelor’s degree or equivalent experience.
Required Experience/Skills
- 4+ years in program/project management in risk adjustment and/or quality.
- 4+ years supporting HEDIS engine activities, risk adjustment targeting, and reporting systems.
- 4+ years of data analysis skills using technical resources.
- Experience with queries in Microsoft Azure or SQL Server.
- Proficiency in Microsoft Office Suite, including Excel and Project.
- Extensive healthcare experience with strong risk adjustment and/or quality knowledge.
- Experience partnering with leadership across complex organizations.
- Strong quantitative and problem-solving skills.
- Ability to simplify and communicate complex concepts clearly.
- Excellent verbal, written, and presentation skills.
- Energetic and collaborative attitude.
Preferred Education
Graduate degree or equivalent experience.
Preferred Experience
- Experience supporting leadership in a matrixed organization.
- SQL fluency.
- Knowledge of healthcare claim elements (CPT, LOINC, SNOMED, etc.).
- Success in roles impacting Risk Adjustment and HEDIS.
Preferred Certifications
PMP, Six Sigma Green/Black Belt or similar.
Additional Information
Apply through the intranet if you are a current Molina employee. Molina offers competitive benefits. This position is full-time, mid-senior level, in the IT/Research field. Salary range: $77,969 - $171,058 annually, varies by location and experience.