Senior Risk & Quality Performance Manager (Remote)
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Job Description
Job Summary
The Sr Risk & Quality Performance Manager is a tactical execution role that will lead specific projects to support Molina’s Risk & Quality Solutions (RQS) team and program outcomes. This position collaborates with various departments and stakeholders within Molina to plan, coordinate, and manage resources and execute performance improvement initiatives in alignment with RQS’s strategic objectives.
Job Duties
- Collaborate with Health Plan Risk and Quality leaders to improve outcomes by managing Risk/Quality data collection strategy, analytics, and reporting, including risk/quality rate trending, provider performance, CAHPS, survey analytics, health equity, SDOH, and external vendors.
- Ensure programs are delivered on time, within scope, and resource constraints.
- Manage Risk/Quality data ingestion activities and strategies, including EHR/HIE and supplemental data impact.
- Meet customer expectations, establish effective relationships, and gain trust and respect.
- Resolve complex problems through project management, data analytics, and stakeholder collaboration.
- Manage program changes, ensuring alignment with goals.
- Update leadership on project developments and manage complex assignments.
- Draw actionable conclusions and collaborate with teams for decision-making.
- Ensure program deliverables meet quality standards and regulatory requirements.
- Partner with teams to ensure data quality and identify opportunities to close care gaps.
- Identify risks and execute mitigation strategies.
- Proactively communicate risks and issues to stakeholders and leadership.
- Create, review, and approve documentation, including plans and reports, ensuring accessibility.
- Provide regular status updates to stakeholders, highlighting progress, risks, and issues.
- Function as a team SME and support other requests as needed.
Job Qualifications
Required Education
Bachelor’s degree or equivalent experience.
Required Experience/Skills
- 4+ years in program/project management in risk adjustment and/or quality.
- Experience supporting HEDIS engine activity, risk adjustment targeting, and reporting systems.
- Data analysis experience with technical skills to answer nuanced questions.
- Experience with queries in Microsoft Azure or SQL Server.
- Proficiency in Microsoft Office Suite, especially Excel and Project.
- Healthcare experience with strong risk adjustment and/or quality knowledge.
- Ability to partner across organizational levels.
- Strong quantitative, problem-solving, and communication skills.
- Energetic, collaborative, and adaptable.
Preferred Education
Graduate degree or equivalent experience.
Preferred Experience
- Supporting leadership in a matrixed organization.
- SQL fluency.
- Knowledge of healthcare claim elements (CPT, LOINC, SNOMED, etc.).
- Success in roles impacting Risk Adjustment and HEDIS.
Preferred Certifications
PMP, Six Sigma Green/Black Belt, or similar coursework.
Additional Details
To apply, use the intranet job listing. Molina offers competitive benefits. EOE. Pay range: $65,791.66 - $142,548.59 annually, varies by location, experience, education, and skills.