Senior Risk & Controls Lead — First Line Partner

First Horizon Bank; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

First Horizon Bank seeks a seasoned First Line Risk & Control Officer to lead risk and control activities within a defined business portfolio. You will design risk and control programs, document processes, and strengthen the control inventory while driving issues to timely closure and responding to regulatory inquiries.

You will manage risk events, conduct RCSA assessments, and partner with senior leaders to sustain a strong first line risk posture across business units.

Qualifications

• 8-10 years of direct related experience in banking or a regulated financial institution.
• Proficiency across the first line risk and control toolkit: issue lifecycle, remediation, risk event & loss data management, control design documentation, RCSA, regulatory and audit response.
• Demonstrated ability to perform root cause analysis and author corrective action plans.
• Knowledge of consumer banking risk domains and end-to-end processes to discuss with owners.
• Professional certification such as CRCM, CIA, CRMA, CAMS, PRM, or equivalent.

Responsibilities

• Issues management: manage the first line issue lifecycle, validate issues, design actions, and ensure closures meet second-line requirements.
• Risk event management: capture, triage, escalate events, perform root cause, assign loss figures, and produce thematic reads.
• RCSA: complete assessments for risk units, document the universe, map processes, and compare ratings with events and issues.
• Controls management: apply first line standards, document designs, maintain inventory, and assess design/operating effectiveness.
• Business partnership: act as the day-to-day risk partner to leaders, identify emerging risks, and escalate early.
• Regulatory and audit engagement: prepare first line responses for examinations and regulatory changes, defend findings.
• Reporting and risk culture: contribute to risk reporting and governance forums, monitor indicators, promote accountability.
• Product and process change: assess risks for new or changed products, map risks, and record residual risk.

Skills

Risk management

Issue lifecycle

Root cause analysis

Regulatory response

Controls documentation

RCSA (risk & control self-assessment)

Three lines of defense

Stakeholder influence

Education

Bachelor's degree

Tools

Microsoft Office suite

Job description

First Horizon Bank seeks a seasoned First Line Risk & Control Officer to lead risk and control activities within a defined business portfolio. You will design risk and control programs, document processes, and strengthen the control inventory while driving issues to timely closure and responding to regulatory inquiries.

You will manage risk events, conduct RCSA assessments, and partner with senior leaders to sustain a strong first line risk posture across business units.