Senior Risk Control Consultant, Field

The Travelers Indemnity Company; Durham (NC); On-site; USD 104,000 - 172,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid time off

Wellness program

Volunteer encouragement

Job summary

The Travelers Indemnity Company is seeking a Senior Risk Control Consultant to provide expert risk assessments for large, complex accounts across multiple lines. You will partner with Underwriting to retain and grow profitable business, while building strong relationships with brokers and risk control specialists.

Expect 20–50% onsite field work with occasional long travel. The role requires seven years of safety/risk control experience, valid license, and relevant certifications.

Qualifications

• Technical aptitude and attention to detail.
• Advanced knowledge of the insurance industry and business acumen.
• Certifications such as ASP, CSP, ARM, CFPS are preferred.
• Experience collaborating in a cross-functional environment is expected.
• Strong communication and stakeholder management skills.

Responsibilities

• Maintain a field presence with customers, 20%–50% onsite travel.
• Partner with Underwriting to select and grow a profitable book of business.
• Build relationships with Underwriting, Claim, Risk Control Specialists, and Brokers.
• Complete risk assessments for large, complex accounts with high exposure.
• Write detailed risk assessment reports with clear recommendations.
• Evaluate customer needs through loss analysis to provide Risk Control solutions.
• Identify exposures and advise on corrective actions to mitigate losses.
• Stay current with regulatory changes and emerging risk issues.
• Lead high-level projects impacting the Risk Control organization.

Skills

Communication skills

Collaboration

Critical thinking

Influencing

Negotiation

Coaching

Education

EH&S degree

Engineering degree

Construction management degree

Basic sciences degree

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$104,000.00 - $171,700.00

Target Openings

1

What Is the Opportunity?

Provide the Underwriter with account knowledge as it relates to hazards, controls, and management. They will need to evaluate how a company identifies and manages their inherent risk factors. Additionally they are expected to differentiate the account from others in similar classes of business. In this role the consultant will be working with our largest, most complex and all lines accounts. This role reports to the Risk Control Field Director or Managing Risk Control Consultant. This job does not manage others.

What Will You Do?

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all lines risk assessment evaluations for multiple/diverse businesses with high complexity such as manufacturing, large warehouse operations including challenging property, products liability exposures with potential for the most severe losses, largest multi-location companies, and largest fleet exposures and generally business with the most significant exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources. Stay current with technical subject matters, regulatory environment and emerging issues.
• Subject matter expert in specialty area(s) (in such disciplines as Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team to conduct "Level of Expertise" consults.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Create a valued customer experience through each assessment and service encounter.
• Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's or graduate degree in environmental health and safety, engineering, construction management, basic sciences and related technical fields.
• Advanced level knowledge of insurance industry and business acumen.
• Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
• Technical aptitude, detail oriented.
• Superior communication skills - both written and verbal.
• Ability to quickly establish credibility and rapport with all others.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Negotiating change to achieve optimal outcomes.
• Ability to give and receive coaching and feedback.

What is a Must Have?

• Seven years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

What Is in It for You?

• Health Insurance:Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.