Risk Control Technical Consultant, Field

Travelers; Rancho Cordova (CA); On-site; USD 94,000 - 156,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan (401k) matching

Paid Time Off

Wellness program

Volunteer encouragement

Job summary

Travelers in California is seeking a Risk Control Consultant to provide on-site risk assessments, partnering with underwriters, brokers and claim teams to protect large accounts. The role involves evaluating hazards, writing detailed reports, and delivering actionable recommendations.

The position requires five years of experience in safety and risk control, valid driver’s license, and certifications such as ASP/CSP/ARM/CFPS.

Qualifications

• Bachelor’s or graduate degree in environmental health and safety, engineering, construction management, basic sciences or related technical field.
• Strong knowledge of the insurance industry and business acumen.
• Certifications such as ASP, CSP, ARM, CFPS are preferred.
• Technical aptitude and attention to detail.
• Superior written and verbal communication skills.

Responsibilities

• Maintain a consistent field presence, spending approximately 20%–50% of the time onsite with customers.
• Partner with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a team.
• Complete risk assessment evaluations for complex, multi-location accounts with significant exposures.
• Write technically detailed risk reports and clearly articulated recommendations.
• Identify customer needs through loss analysis to provide Risk Control services to mitigate losses.
• Identify uncontrolled exposures and encourage corrective actions.
• Provide risk-mitigation solutions using Travelers resources and stay current with regulatory updates.
• Create a valued customer experience through assessments and service encounters.
• Perform other duties as assigned.

Skills

Communication

Collaboration

Critical thinking

Influencing

Negotiation

Coaching & feedback

Credibility & rapport

Education

Bachelor’s or graduate degree in EHS/Engineering/Construction Mgmt

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$94,400.00 - $155,800.00

Target Openings

1

What Is the Opportunity?

Provide the Underwriter with account knowledge as it relates to hazards, controls, and management. They will need to evaluate how a company identifies and manages their inherent risk factors. Additionally they are expected to differentiate the account from others in similar classes of business. In this role the consultant will be working with our larger, more complex and all lines accounts. This role reports to the Risk Control Field Director or Managing Risk Control Consultant.

What Will You Do?

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all lines risk assessment evaluations for multiple/diverse businesses with moderate to high complexity such as manufacturing, large warehouse operations including challenging property, products liability exposures with potential for severe losses, multi-location companies, and larger fleet exposures and generally business with significant exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources. Stays current with technical subject matters, regulatory environment and emerging issues.
• Stays current with technical subject matters, regulatory environment and emerging issues.
• Create a valued customer experience through each assessment and service encounter.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s or graduate degree in environmental health and safety, engineering, construction management, basic sciences and related technical fields.
• Strong level knowledge of insurance industry and business acumen.
• Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
• Technical aptitude, detail oriented.
• Superior communication skills - both written and verbal.
• Ability to quickly establish credibility and rapport with all others.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Negotiating change to achieve optimal outcomes.
• Ability to give and receive coaching and feedback.

What is a Must Have?

• Five years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.