Senior Revenue Operations Manager

Instacart; United (PA); Remote; USD 139,000 - 185,000; Full time

Job summary

A leading grocery delivery service is seeking a Senior Revenue Operations Manager to optimize revenue operations and enhance workflows. You will collaborate with cross-functional teams to drive ad sales success across platforms like Meta and Google. The role requires a bachelor's degree, 7+ years of relevant experience, and strong analytical skills. Compensation ranges by location, with opportunities for equity grants.

Benefits

Market-competitive compensation

Flexible work environment

New hire equity grants

Qualifications

• 7+ years of experience in Revenue Operations or Sales Operations.
• Proven ability to analyze complex data sets for actionable insights.
• Experience in digital media advertising across various channels.

Responsibilities

• Drive success for the Off-Site Ads business.
• Standardize reporting and forecasting models for sales performance.
• Optimize CRM tools to ensure accurate reporting and data integrity.

Skills

Analytical skills

Data-driven decision making

Collaborative teamwork

Communication skills

Problem-solving

Education

Bachelor’s degree in Business, Media, Marketing, Analytics, or related field

MBA

Tools

Salesforce

Google Ads

Meta platforms

Job description

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our team.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Overview

About the Role

We are looking for an analytical, results-oriented, and collaborative Senior Revenue Operations Manager to drive success for our Off-Site Ads business. In this role, you will be responsible for optimizing revenue operations, enhancing workflows, and delivering data-driven insights to scale ad sales across platforms such as Meta, Google, Pinterest, and more.

This high-impact role requires strategic thinking and operational excellence, working cross-functionally with sales, marketing, finance, and data teams to align processes and strategies with ambitious revenue objectives.

About the Team

The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to enhance sales effectiveness and efficiency by optimizing the power of data, technology and tools that will help build scalable end-to-end sales processes to fuel revenue growth.

About the Job

• Partner closely with the off-site ads leadership team to strategize, design, and implement a comprehensive and impactful off-site ads strategy
• Develop efficient workflows, tools, and processes that enhance sales productivity.
• Standardize reporting and forecasting models for sales performance across multiple platforms (e.g., Meta, Google Ads, Pinterest)
• Develop and Manage dashboards to track key revenue/pipeline metrics relevant to off-site such as impressions, click-to-conversion, pipeline-to-win conversion rates and more
• Analyze historical campaign data across platforms to identify trends, predict performance, and recommend strategic adjustments
• Deliver regular performance summaries to sales leadership, highlighting actionable insights and growth opportunities
• Manage and optimize CRM tools (e.g., Salesforce) to ensure accurate reporting, data integrity, and pipeline visibility for off-site
• Serve as the operational liaison between sales, marketing, and finance teams to ensure consistent alignment on revenue strategies

About You

Minimum Qualifications:

• Bachelor’s degree in Business, Media, Marketing, Analytics, or related field. MBA is a plus.
• 7+ years of experience in Revenue Operations, Sales Operations, or a similar function. Experience in digital media advertising working across various digital channels and platforms is highly preferred (Meta, TradeDesk, Pinterest, etc)
• Proven ability to analyze and interpret complex data sets to deliver actionable insights, experience with campaign delivery and performance data a plus.
• Exceptional verbal and written communication skills, with the ability to present findings to leadership and cross-functional teams
• Demonstrated ability to identify challenges, prioritize solutions, and execute improvements efficiently
• Adept at working in cross-functional teams with a focus on aligning multiple stakeholders toward shared goals
• A self-starter with the ability to quickly respond to problems independently and operate in a fast paced environment

Preferred Qualifications

• Working knowledge of Salesforce systems
• Understanding of the programmatic advertising landscape and players

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ: $167,000 - $185,000 USD

WA: $160,000 - $178,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $153,000 - $170,000 USD

All other states: $139,000 - $154,000 USD

At Instacart, we like to think of ourselves as a potluck—where everyone brings something new, different, and flavorful to the table. We believe our team’s wide range of perspectives, experiences and backgrounds enable us to build a better product for our customers.

Individuals seeking employment at Instacart are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other protected characteristic.