Senior Revenue Operations Manager

Optro; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) with company match

Time off for birthday

Volunteer time off

Employee resource groups

Team & company get-togethers

LYBL $200/mo for life enhancements

Job summary

Optro seeks a Senior Revenue Operations Manager to join the GTM team in the United States. The role focuses on establishing and monitoring the heartbeat and cadence of the GTM business, offering exposure to executives and cross-functional collaboration to drive data-driven decisions.

You will own sales processes, forecasting, territory design, and CRM data enrichment while partnering with finance and revenue systems to ensure accurate reporting and strategic alignment with company goals.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• 5+ years of experience in revenue or sales operations, preferably in a SaaS or technology company.
• Experience with strategic territory planning, territory design, and quota planning.
• Working knowledge of MEDDICC (or MEDDPICC) sales methodology and experience supporting organizations that utilize it.

Responsibilities

• Develop and implement sales processes, policies, and procedures to increase efficiency and effectiveness of the sales organization.
• Oversight of sales processes, ensuring the sales team is following best practices and maximizing their productivity.
• Monitor and analyze sales metrics and data to identify areas for improvement and opportunities for growth.
• Collaborate with the finance and commissions team to ensure accurate forecasting, budgeting, and reporting of sales performance.
• Lead core functions within the GTM teams, such as modeling and maintaining sales territories, directing forecast cadence, and enriching CRM data.
• Collaborate with the revenue systems team to ensure tools and systems are in place to support the GTM strategy.
• Develop and maintain relationships with key stakeholders across the organization to ensure alignment and buy-in for GTM initiatives.

Skills

Revenue operations

Sales operations

Forecasting

Territory planning

MEDDICC

Data analysis

CRM (SFDC)

Communication

Education

Bachelor's degree in business, finance, or related field

Tools

SFDC (Salesforce)

GONG

Claude

Job description

Having surpassed $300M ARR and continuing to grow, Optro helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights.

At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!

Why This Role is Exciting

As part of Revenue and Sales Operations, this position will be a core member of the GTM team, effectively functioning as a chief of staff to senior sales leadership. The key roles and responsibilities of the Senior Revenue Operations Manager will encompass establishing, developing, and monitoring the heartbeat and cadence of the GTM business. This provides opportunities such as exposure and face time with executives and other teams within the company, informing GTM decision making, and feeling the energy and excitement tied to the Sales and GTM team(s) at one of the fastest growing companies!

Key Responsibilities

• Develop and implement sales processes, policies, and procedures to increase efficiency and effectiveness of the sales organization.
• Oversight of sales processes, ensuring the sales team is following best practices and maximizing their productivity.
• Monitor and analyze sales metrics and data to identify areas for improvement and opportunities for growth.
• Collaborate with the finance and commissions team to ensure accurate forecasting, budgeting, and reporting of sales performance.
• Lead core functions within the GTM teams, such as modeling and maintaining sales territories, directing forecast cadence, and enriching CRM data.
• Collaborate with the revenue systems team to ensure tools and systems are in place to support the GTM strategy.
• Develop and maintain relationships with key stakeholders across the organization to ensure alignment and buy-in for GTM initiatives.

Attributes for a Successful Candidate

• Consistent commitment to ruthless prioritization on behalf of stakeholders
• Bachelor's degree in business, finance, or a related field.
• 5+ years of experience in revenue or sales operations, preferably in a SaaS or technology company.
• Experience with strategic territory planning, territory design, and quota planning.
• Working knowledge of the MEDDICC (or MEDDPICC) sales methodology and experience supporting organizations that utilize it.
• Track record of developing and executing project plans cross-functionally
• Strong analytical skills and experience with data-driven decision making.
• Experience with sales technology platforms (SFDC,Claude,GONG are all a plus)
• Strong communication and interpersonal skills with the ability to build strong relationships across the organization.
• Ability to work in a fast-paced, high-growth environment and manage multiple priorities and projects simultaneously.
• Launch a career at one of the fastest-growing SaaS companies in North America and EMEA!
• Live your best life (LYBL)! $200/mo for anything that enhances your life
• 401(k) with company match
• Time off for your birthday & volunteering
• Employee resource groups
• Opportunities for team and company-wide get-togethers!

*perks may vary based on eligibility/location

Our Company Values

• Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.
• Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.
• Drive innovation: Create the future. Continuously improve what exists and invent what’s next.
• Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success.
• Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

Join Optro and be part of the future of connected risk.