Senior Revenue Operations Analyst

Garner Health; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity incentive

Flexible PTO

Medical/Dental/Vision plan

Job summary

Garner Health is seeking a Revenue Operations Analyst to join our Revenue Operations Team. You will be the first point of contact for Sales and Client Management, ensuring go-to-market systems run smoothly and ad-hoc data requests are fulfilled quickly.

This high-impact role requires strong data fluency and the ability to translate technical issues for partners, while building dashboards and documenting processes to support leadership with real-time insights.

Qualifications

• 1 year in Management Consulting, Investment Banking, Private Equity Corporate Finance, OR 3+ years in Revenue Operations, Sales Operations, or related GTM strategy role.
• Must have a business or STEM undergraduate degree.
• Comfort with data; push beyond reports to find the 'why' behind numbers.
• Ability to translate technical issues into plain English for partners.
• Interest in measurable outcomes and AI-enabled work.

Responsibilities

• Serve as the first point of escalation for issues, questions, and edge cases in Sales and Client Management workflows.
• Own intake and execution of ad-hoc data requests, build reports, and provide rapid-response analyses.
• Partner with GTM Systems & Data to ensure data integrity in Salesforce and the GTM stack.
• Assist Revenue Operations Managers in designing and documenting new processes and complex workflows.
• Maintain and update recurring performance dashboards for visibility against goals.
• Refine and track key performance metrics for Garner's commercial organization.

Skills

Data analysis

Problem solving

Communication

Attention to detail

Education

Business or STEM undergraduate degree

Tools

Salesforce

Job description

What you\'ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we\'re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you\'ve ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You\'d be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Revenue Operations Analyst, you\'ll be embedded in the Revenue Operations Team and report directly to the Revenue Operations Manager. You will be the first point of contact for our Sales and Client Management teams. Your goal is to ensure our daily operations run without friction by managing ad-hoc data requests, troubleshooting workflow issues, and maintaining the integrity of our go-to-market systems. This is a high-impact role for a detail-oriented problem solver who wants to learn the "first principles" of how a world-class revenue engine is built and maintained.

What you will do:

• Serve as the first point of escalation for issues, questions, exceptions, and edge cases related to the execution of Sales and Client Management workflows
• Own the intake and execution of ad-hoc data requests, building reports and performing rapid-response analysis to help leadership make real-time decisions
• Partner with GTM Systems & Data to ensure data integrity within Salesforce and our GTM stack by performing regular hygiene tasks and identifying data gaps
• Assist Revenue Operations Managers in the design and documentation of new processes, helping to map out the detailed logic for complex workflows
• Maintain and update recurring performance dashboards to ensure every member of the revenue team has the visibility they need to track progress against goals.
• Refining and tracking key performance metrics to understand and measure the performance of Garner\'s commercial organization

What we\'re looking for

• 1 year in Management Consulting, Investment Banking, Private Equity *Corporate Finance, OR 3+ years in Revenue Operations, Sales Operations, or related GTM strategy role. Experience at a high-growth startup is a plus.
• Business or STEM undergraduate degree required
• You have a high degree of comfort with data and don\'t just pull reports, but actively look for the "why" behind the numbers
• You enjoy taking things apart to see how they work and get excited to find the root cause when a workflow breaks
• You thrive in a fast-paced environment where ad-hoc is the norm and can prioritize a high volume of requests without losing attention to detail
• You can translate technical system issues into plain English for our Sales and Client Management partners
• A desire to do work that matters: and to be held to a high standard while doing it. You\'re energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team\'s metrics.

What you\'ll get here

You\'ll work on problems that matter, at a company working to change healthcare at scale. You\'ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you\'ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It\'s demanding by design. You\'ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This is\'n the right fit for everyone, and that\'s intentional. The people here are driven by what\'s at stake for real people, and that\'s what gives our intensity its purpose.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The base salary range for this position is $100,000 - $130,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [e-mail].

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].