Senior Revenue Operations Analyst

accessiBe; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

As a Senior Revenue Operations Analyst at a leading accessibility firm, you will shape the technical foundation of Revenue Operations. This role combines strategy and execution, requiring a focus on data analysis and collaboration with various teams to drive revenue growth. You will manage Salesforce workflows, create reporting dashboards, and ensure data governance while enhancing productivity through insights and recommendations.

Benefits

Health, dental, and vision insurance

Hybrid work schedule

Dog-friendly environment

401(k) savings plan

Frequent social events and celebrations

Career planning and growth opportunities

Qualifications

• 4-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations.
• Strong interest in leveraging AI and automation to improve GTM efficiency.
• Experience with sales enablement and engagement platforms.

Responsibilities

• Build and manage reporting dashboards to track sales performance and metrics.
• Partner with cross-functional teams to improve process efficiency.
• Analyze sales behavior and conversion data to find bottlenecks.

Skills

Sales processes

Data analysis

Salesforce CRM

Process automation

Data visualization

Sales forecasting

AI and automation

Tools

Salesforce

SalesLoft

Gong

Zoominfo

Lusha

Job description

As a Senior Revenue Operations Analyst at accessiBe, you’ll play a critical role in shaping and maintaining the technical foundation of our Revenue Operations function. This is a highly hands-on, data-driven role that requires both strategic thinking and a strong executional mindset. You’ll be responsible for analyzing performance metrics, designing Salesforce workflows, maintaining data governance, and partnering with cross-functional teams to support scalable revenue growth.

What You’ll Be Doing

• Build, manage, and continuously improve reporting dashboards to track sales performance, pipeline health, and SaaS metrics.
• Partner with Sales, Marketing, Customer Success, Finance, and Legal to improve process efficiency and cross-functional alignment.
• Work closely with sales reps and leaders daily to deliver real-time data, performance insights, and strategic recommendations that enhance productivity, attainment, and growth.
• Evaluate & optimize our sales tech stack (i.e., Salesforce, SalesLoft, Gong, Zoominfo, Lusha), ensuring tools are well-integrated and fully leveraged.
• Lead initiatives related to CRM enhancements, process automation, and scalable operational infrastructure.
• Analyze sales behavior and funnel conversion data to identify process bottlenecks and opportunities for productivity improvements.
• Own data accuracy and governance across our GTM systems, ensuring reliable inputs for reporting & decision-making.

What We’re Looking For

• 4-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations, preferably in SaaS or high-growth tech environments.
• Strong understanding of sales processes, metrics, and funnel dynamics.
• Expertise in Salesforce CRM, including building reports, dashboards, managing workflows, and understanding system architecture.
• Strong interest in leveraging AI and automation to improve GTM efficiency.
• Proficient in Excel/Google Sheets, with strong data analysis and visualization skills.
• Experience building and maintaining sales forecasting using pipeline data, conversion metrics, and historical trends.
• Experience with sales enablement and engagement platforms (e.g., SalesLoft, Gong).
• Bonus: familiarity with CPQ processes or tools.

Requirements

Details about specific minimum requirements are currently not provided and should be added for clarity.

Advantages

In addition to extensive training and development plans, here are some of the other benefits we offer:

• The salary band for this position ranges from $100k - $120K, plus bonus structure.
• Health, dental, and vision insurance.
• Hybrid work schedule, with a beautiful office in the heart of Flatiron District.
• Dog-friendly environment!
• Frequent social events and celebrations to recognize our teams and achievements.
• 401(k) savings plan.
• Career planning and growth opportunities.
• Opportunity to be a key employee of the world leader in online accessibility.

Equal Opportunities

We celebrate differences and embed inclusivity into every aspect of our workplace, product, and community. accessiBe is committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy, or any other characteristic protected by law. We also provide accommodations for individuals with disabilities or special needs.

Please share your needs when applying so we can provide the necessary accommodations for an accessible and inclusive recruitment process.