Senior Retail Store Manager

Mobilelink USA LLC; Memphis (TN); On-site; USD 45,000 - 55,000; Full time

Job summary

Mobilelink USA LLC is seeking a Senior Retail Store Manager for its Memphis location. The ideal candidate will lead sales and operations, ensuring exceptional customer service while developing their team. With opportunities for growth in a dynamic environment, this is a chance for ambitious individuals to thrive in the retail wireless industry.

Benefits

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Qualifications

• Two years of proven retail sales management experience.
• Ability to motivate and lead store sales teams.
• Flexibility in working hours, including evenings and weekends.

Responsibilities

• Responsible for overall sales and operations in stores.
• Lead the sales team to achieve performance standards.
• Provide exceptional customer experience and staff training.

Skills

Sales skills

Leadership

Communication

Organizational skills

Job description

Job Details

Job Location

Memphis, TN

Position Type

Full Time

Salary Range

45000.00 - $55000.00 Base+Commission / year

Job Category

Store Management

Description

Mobilelink-Senior Retail Store Manager

With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team.

The Senior Retail Store Manager ("SRSM") is responsible for the overall sales and operations of the locations that they are assigned to oversee. Successful SRSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The SRSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.

Why join the Mobilelink Family?

Perks of being on the Team!

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities :

Fully accountable for the execution of sales, service, and customer experience initiatives in-store.

Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.

Create a work environment where all employees can excel.

Always deliver exceptional customer experience.

Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.

Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.

Ensure that employees are properly trained on new products and promotions to sell with confidence.

Assist departments such as Human Resources and Loss Prevention in internal investigations.

Assist on the sales floor in order to be available for coaching and developing store personnel.

Schedule and staff to budgeted hours as assigned.

Ensure the team is providing a clean and inviting atmosphere for customers.

Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.

Respond in a timely manner to all communications.

Ensure timely completion of required training within the store.

Always ensure the protection of assets.

Qualifications

Job Requirements

Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)

Two (2) years of recruiting, hiring, and developing successful store sales teams

Excellent sales skills and demonstrated ability to meet or exceed performance standards.

Ability to motivate, lead, and develop others.

Ability to work flexible hours, including evenings, weekends, and holidays per business needs.

Ability to operate a personal computer, wireless equipment, copier, and fax.

Effective communication, presentation, and interpersonal skills.

Strong organizational skills with attention to detail.

Ability to have reliable transportation to assist at other locations within 30 minutes' radius from the home store when needed.

Must have a valid driver's license and auto insurance.