Senior Retail Sales Associate (Full-Time)

Autozone; Brewton (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Senior Retail Sales Associate, der durch hervorragenden Kundenservice besticht. In dieser Rolle sind Sie verantwortlich für die Bereitstellung eines WOW! Kundenservice, die Unterstützung von Kunden bei ihren Anfragen und die Einhaltung der Unternehmensrichtlinien. Sie werden auch für die Diagnose von Automobilproblemen und die Empfehlung geeigneter Lösungen zuständig sein. Das Unternehmen bietet ein unterstützendes Umfeld mit vielfältigen Karrieremöglichkeiten und einem starken Fokus auf das Wohlbefinden der Mitarbeiter. Wenn Sie eine Leidenschaft für Kundenservice und Automobiltechnik haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähige Bezahlung

Medizinische, zahnärztliche und visionäre Versicherungsoptionen

401(k) mit Unternehmensbeitrag

Karrierewachstumsmöglichkeiten

Mitarbeiterrabatte

Gesundheits- und Wellnessprogramme

Qualifications

• Erfahrung im Kundenservice und in der Automobilbranche.
• Fähigkeit, Kundenprobleme zu diagnostizieren und Lösungen zu empfehlen.

Responsibilities

• Bereitstellung eines WOW! Kundenservice und Unterstützung bei Kundenanfragen.
• Durchführung von Kassenoperationen und Einhaltung von Unternehmensrichtlinien.
• Pflege der Store-Ästhetik und Sicherstellung der Warenverfügbarkeit.

Skills

Kundenservice

Kommunikationsfähigkeiten

Entscheidungsfindung

Diagnose von Automobilproblemen

Flexibilität

Education

High School Diploma oder gleichwertig

Tools

ZNET

OBDII

Job description

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers and follows established cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that merchandise is restocked and placed in their respective areas
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Utilizes OBDII to read codes from customer’s automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicates with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

Position Requirements

• High School diploma or equivalent
• Basic knowledge of automotive parts is required
• Excellent communication and decision making skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster:
https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team