Senior Retail Parts Pro — DIY Auto Expert

Advance Auto Parts; Coraopolis (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

A national automotive parts retailer is seeking a full-time Retail Parts Pro to provide exceptional service to DIY customers. The ideal candidate will possess strong knowledge of automotive systems, along with excellent communication skills to assist customers with their parts needs. This role requires the ability to lift up to 50 pounds and manage various in-store responsibilities while ensuring a high standard of customer service.

Qualifications

• Ability to work various shifts, including days, evenings, and weekends.
• Strong organizational skills and ability to lift up to 50 pounds.
• Experience or ability to achieve personal/store sales goals.

Responsibilities

• Provide exceptional service to DIY customers via in-person and phone interactions.
• Manage DIY services, including battery installations and parts sourcing.
• Ensure adherence to store appearance and customer service standards.

Skills

Automotive system knowledge

Customer communication

Safety knowledge

Diagnostic skills

Parts sourcing skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A national automotive parts retailer is seeking a full-time Retail Parts Pro to provide exceptional service to DIY customers. The ideal candidate will possess strong knowledge of automotive systems, along with excellent communication skills to assist customers with their parts needs. This role requires the ability to lift up to 50 pounds and manage various in-store responsibilities while ensuring a high standard of customer service.