Senior Retail Parts Pro & DIY Auto Expert

Advance Auto Parts; Cedar Springs (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive retail company in Cedar Springs is seeking a Retail Parts Pro to enhance customer service and sales experience. This full-time position requires extensive knowledge of automotive systems and parts, coupled with strong communication skills. Responsibilities include managing DIY services, achieving sales goals, and ensuring high service standards. Candidates should have 3-5 years of automotive parts experience and a valid driver's license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Successfully complete the Parts Knowledge Assessment.
• Ability to read and interpret safety rules, operating instructions and parts catalogs.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance standards.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

Expert at testing and diagnostic equipment for DIY services

Advanced selling skills for DIY

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company in Cedar Springs is seeking a Retail Parts Pro to enhance customer service and sales experience. This full-time position requires extensive knowledge of automotive systems and parts, coupled with strong communication skills. Responsibilities include managing DIY services, achieving sales goals, and ensuring high service standards. Candidates should have 3-5 years of automotive parts experience and a valid driver's license.