Senior Retail Design & Projects Lead

Citizens; Johnston (RI); Hybrid; USD 123,000 - 159,000; Full time

Job summary

Citizens is seeking a Retail Designer to lead branch design from concept to construction. You will collaborate with internal teams and external partners to deliver high-quality, brand-aligned spaces that meet business objectives and customer needs.

The role emphasizes hands-on design leadership, cross-functional teamwork, and delivery excellence in a fast-paced environment. 40-hour weeks with a mix of in-office and remote work in Johnston, RI or Westwood, MA.

Qualifications

• Bachelor’s degree in architecture, interior design, environmental design, or related field.
• 5+ years’ experience in retail, interior architecture, or related design fields.
• Experience managing external architecture/design consultants.

Responsibilities

• Lead end-to-end design for branch projects, from due diligence, programming, and test fits through construction documents and administration.
• Collaborate with internal stakeholders and external consultants to align design with business objectives, brand standards, and customer needs.
• Translate performance data, customer insights, and strategic direction into compelling physical design solutions.
• Produce and review design documentation to ensure code compliance, technical accuracy, and design integrity across different project types.
• Manage the production and quality of construction documents; review and approve architectural, millwork, and furniture plans.
• Drive multiple complex projects concurrently, ensuring on-time, on-budget, and on-brand delivery.
• Champion continuous improvement across design standards, delivery processes, and customer experience outcomes.

Skills

Retail design experience

Leadership & collaboration

Clear design communication

Independent work & prioritization

Customer-focused mindset

Education

Bachelor’s degree in architecture, interior design, environmental design, or related field

Tools

AutoCAD

Adobe Creative Suite

MS Office

Job description

Citizens is seeking a Retail Designer to lead branch design from concept to construction. You will collaborate with internal teams and external partners to deliver high-quality, brand-aligned spaces that meet business objectives and customer needs.

The role emphasizes hands-on design leadership, cross-functional teamwork, and delivery excellence in a fast-paced environment. 40-hour weeks with a mix of in-office and remote work in Johnston, RI or Westwood, MA.