Senior Retail Customer Experience Specialist

Macy's; Greendale (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

A retail leader is seeking a Senior Customer Experience Colleague in Greendale, Wisconsin, to enhance customer interactions and achieve sales goals. Key responsibilities include providing tailored service, utilizing product knowledge, and collaborating with team members. Ideal candidates should have previous sales experience and be adaptable with flexible availability. This position offers competitive pay and benefits in a dynamic environment.

Qualifications

• At least 2 years of selling or customer experience preferred.
• Flexible availability, including days, evenings, weekends and holidays.
• Resourceful and able to adapt quickly to changing priorities.

Responsibilities

• Provide exceptional customer experience by selling merchandise.
• Engage with customers during their journey to build relationships.
• Maintain selling floor presentation according to company standards.

Skills

Product knowledge

Communication

Sales

Technology

Continuous Learning

Interpersonal Skills

Collaboration

Job description

A retail leader is seeking a Senior Customer Experience Colleague in Greendale, Wisconsin, to enhance customer interactions and achieve sales goals. Key responsibilities include providing tailored service, utilizing product knowledge, and collaborating with team members. Ideal candidates should have previous sales experience and be adaptable with flexible availability. This position offers competitive pay and benefits in a dynamic environment.